Improving Communication Between Doctors and Patients
Author: Dennis Rosen
Pubpsher: Columbia University Press
The health-care system in the United States is by far the most expensive in the world, yet its outcomes are decidedly mediocre in comparison with those of other countries. Poor communication between doctors and patients, Dennis Rosen argues, is at the heart of this disparity, a pervasive problem that damages the well-being of the patient and the integrity of the health-care system and society. Drawing upon research in biomedicine, sociology, and anthropology and integrating personal stories from his medical practice in three different countries (and as a patient), Rosen shows how important good communication between physicians and patients is to high-quality—and less-expensive—care. Without it, treatment adherence and preventive services decline, and the rates of medical complications, hospital readmissions, and unnecessary testing and procedures rise. Rosen illustrates the consequences of these problems from both the caregiver and patient perspectives and explores the socioeconomic and cultural factors that cause important information to be literally lost in translation. He concludes with a prescriptive chapter aimed at building the cultural competencies and communication skills necessary for higher-quality, less-expensive care, making it more satisfying for all involved.
There are times when getting what you truly need or want will require you to engage in one or several difficult conversations. This book will enable you to identify, prepare and engage in the kind of challenging conversations that could make all the difference to your most important relationships, business, key projects and personal sanity! Whether you are having to give difficult feedback, end a relationship or get the executive team to discuss an un-discussable issue then "Vital Conversations" will act as your personal difficult conversations coach.
Meaningful Conversations invites readers who earnestly desire high achievement for all students in all American schools to the table for a nine-course meal of food for thought that, altogether, satisfies educators’ hunger for comprehensive and transformative school improvement. Addressing critical issues in contemporary schools—including leadership, school culture, curriculum, and assessment—this book offers conversation pieces that describe success standards for schools and conversation points that specifically address the unique responsibilities of district leaders, administrators, and teachers.
Release on 2018-05-22 | by Jacqueline M. Stavros,Cheri Torres,David L. Cooperrider
Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement
Author: Jacqueline M. Stavros,Cheri Torres,David L. Cooperrider
Pubpsher: Berrett-Koehler Publishers
Category: Business & Economics
A Unique Guide to Changing Our World of Conversation. Conversation is a crucial part of everything we do. It influences our well being—a good conversation can leave us ready for anything, a bad one can ruin our whole day. But most of us are unaware of the nature of our conversations, let alone how to make them consistently affirming and empowering. This book shows us how to use Appreciative Inquiry, one of the most effective and widely used approaches for fostering positive change, to dramatically improve the outcomes of our conversations. By focusing on what we want to happen instead of what we want to avoid, and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential, at work and home. “This book is for everyone, from managers striving to lead more effectively, to parents trying to cultivate better conversations with children.” Lindsey Godwin, Director, David L. Cooperrider Center for Appreciative Inquiry “Wow! What a great book! I'm going to use it in my courses and with every client. It is rare to read a book that is so compelling and practical with simple guidelines anyone can use.” Gervase R. Bushe, Professor, Simon Fraser University, and author of Clear Leadership “A conversation is the smallest visible unit of change, our starting point for every important change effort. This book is a gift to the world, business, schools, and families!” Jon Berghoff, President, Flourishing Leadership Institute “A must read for all leaders. Practical wisdom and relatable stories!” Robert Easton, Senior Managing Director, Accenture “This short book is a rare gem—entertaining, relevant, educational, and immensely practical.!” Maureen McKenna, Founder, Return on Energy Jackie Stavros and Cheri Torres have been internationally recognized for their work with Appreciative Inquiry. They've positively affected the lives of thousands of people and helped hundreds of organizations improve their capacity to thrive in uncertain times. They have been researching, writing, consulting, and speaking on Appreciative Inquiry since 1996.
Release on 2009 | by Norman Markel,Norman Nathan Markel
Address, Self-disclosure, Seating, Eye-contact, and Touch
Author: Norman Markel,Norman Nathan Markel
Pubpsher: Peter Lang
Category: Language Arts & Disciplines
How we address people, where we sit, what we disclose about ourselves, how we make eye contact, and where and when we touch are signs of attitudes and emotions. Because we may not be conscious of the social or psychological significance of these signs, they are the stealth aspect of conversation. One goal of this book is to demonstrate that address, self-disclosure, seating, eye-contact, and touch are the five vital signs of conversation. Another is to increase the reader's awareness of the fact that whatever the topic of a conversation, interlocutors are also expressing their attitudes and emotions by means of these five vital signs. A final goal is to show the reader that the use of these signs varies with ethnicity, gender, and relationship. To accomplish these goals, this book provides relevant scientific information in a popular style that makes it accessible to a broad spectrum of readers concerned with interpersonal communication.
Release on 2006 | by Colin Hillstrom,Ariole K. Alei
Author: Colin Hillstrom,Ariole K. Alei
HeartSong: Conversations About Love, Joy and Sex - Discover the Secret to a Fulfilling Love Relationship is a powerful and poignant foray into why most relationships fail and what to do about it. Colin Hillstrom and Ariole K. Alei are a husband and wife team who have worked with thousands of people worldwide as professional relationship coaches. They offer staight-forward, practical advice and inspiring solutions for anyone interested in achieving more fulfillment and satisfaction in their relationships and their life as a whole. HeartSong is written in a conversational style which engages the reader from the first page to the last. Supported with beautiful graphics, it is filled with rich wisdom, insight, and real life stories including chapters such as The Soul and The Ego, Love and Respect, Enlightened Communication, Life Balance, Becoming Allies, and New Paradigm Relationships.
When Fortune Magazine estimated that 70% of all strategies fail, it also noted that most of these strategies were basically sound, but could not be executed. The central premise of Strategic Project Management Made Simple is that most projects and strategies never get off the ground because of adhoc, haphazard, and obsolete methods used to turn their ideas into coherent and actionable plans. Strategic Project Management Made Simple is the first book to couple a step-by-step process with an interactive thinking tool that takes a strategic approach to designing projects and action initiatives. Strategic Project Management Made Simple builds a solid platform upon four critical questions that are vital for teams to intelligently answer in order to create their own strong, strategic foundation. These questions are: 1. What are we trying to accomplish and why? 2. How will we measure success? 3. What other conditions must exist? 4. How do we get there? This fresh approach begins with clearly understanding the what and why of a project - comprehending the bigger picture goals that are often given only lip service or cursory reviews. The second and third questions clarify success measures and identify the risky assumptions that can later cause pain if not spotted early. The how questions - what are the activities, budgets, and schedules - comes last in our four-question system. By contrast, most project approaches prematurely concentrate on the how without first adequately addressing the three other questions. These four questions guide readers into fleshing out a simple, yet sophisticated, mental workbench called "the Logical Framework" - a Systems Thinking paradigm that lays out one's own project strategy in an easily accessible, interactive 4x4 matrix. The inclusion of memorable features and concepts (four critical questions, LogFrame matrix, If-then thinking, and Implementation Equation) make this book unique.
Release on 2008-01-01 | by Facing History and Ourselves
Author: Facing History and Ourselves
Pubpsher: Facing History and Ourselves
This book focuses on the recent debates surrounding headscarves in public schools in France, where the wearing of an article of clothing became the focus of intense national debate. The book is divided into two parts. Part One, Framing the Discussion, includes the following essays: (1) Essay: Immigration and Integration in Europe (2) France; (3) The First Veil Affair; (4) The Ban on Headscarves in Public Schools; (5) Secularism in France; (6) Secularity in the French Public Schools; (7) Mixed Origin: Religious Groups in Contemporary France; (8) The Beur Generation; and (9) Implications for Education and Democracy: a Discussion. Part Two, Primary Documents, includes the following readings: (1) What Does It Mean to Be French?; (2) Integration and Exclusion; (3) The Veil and a New Muslim Identity; (4) a Brief History of the Veil in Islam; (5) Public Schools: Where New Citizens Are Made; (6) The Veil at School; (7) The Integration of Jews in Modern France; (8) Debating the Ban of the Veil in Public Schools; (9) France Bans the Veil in Public Schools; and (10) Europeans Debating the Veil. A preface by Adam Strom and an introduction by John R. Bowen are included. A glossary is included. Individual sections contain footnotes.
An essential resource for all stroke survivors and their families and caregivers With more than 300 tips, this useful guide offers tried and true methods for coping with the aftermath of a stroke. Written by a stroke survivor and nurse, After a Stroke provides ideas, techniques, and exercises to help: accomplish daily living routines promote healing and recovery make the home safe and accessible foster independence and build self-esteem turn stroke deficits into assets After a Stroke contains everything families and fellow stroke survivors need to know to live a full life post-stroke.
For newly hired young engineers assigned to their first real 'project', there has been little to offer in the way of advice on 'where to begin', 'what to look out for and avoid', and 'how to get the job done right'. This book gives this advice from an author with long experience as senior engineer in government and industry (U.S. Army Corps of Engineers and Exxon-Mobil). Beginning with guidance on understanding the typical organizational structure of any type of technical firm or company, author Plummer incorporates numerous hands-on examples and provides help on getting started with a project team, understanding key roles, and avoiding common pitfalls. In addition, he offers unique help on first-time experiences of working in other countries with engineering cultures that can be considerably different from the US. Reviews essentials of management for any new engineer suddenly thrust into responsibility Emphasizes skills that can get you promoted—and pitfalls that can get you fired Expanded case study to show typical evolution of a new engineer handed responsibility for a major design project