Crucial Conversations Tools for Talking When Stakes Are High Second Edition

. This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of ...

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations Skills

. This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of ...

Crucial Conversations Skills

How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions. Written by a team of experts from the world-renowned training firm VitalSmarts, these two books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. eBook package includes: CRUCIAL CONVERSATIONS The New York Times bestselling Crucial Conversations has sparked a revolution in how people communicate to achieve common goals. Now, the revised second edition builds on this decade-long legacy of success to get professionals at every level and in all professions talking with partners, bosses, employees, clients—not at them. Learn proven methods for turning the focus of hot-button discussions—job performance, customer satisfaction, interpersonal matters—away from subjective points of view and toward productive, mutually beneficial conclusions. “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul® CRUCIAL ACCOUNTABILITY Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

A Man s Guide to a Nursing Career

... R., & Switzler, A. (2012). Crucial conversations: Tools for talking when stakes
are high (2nd ed.) ... Nursing Education Perspectives, 32(2), 89–94. Pryjmachuk,
S. ... Developing self-regulation skills: The important role of homework. Journal of
 ...

A Man s Guide to a Nursing Career

Named a 2013 PROSE Award Honorable Mention in Nursing and Allied Health Sciences Winner of the Dr. Gene Tranbarger Writing Award from the American Assembly for Men in Nursing "Though O'Lynn emphasizes a male perspective on becoming a nurse, this book should be required reading for anyone thinking about entering the nursing profession....The section on nursing education from the perspective of both students and instructors is worth the price of the book....Highly recommended."--Choice: Current Reviews for Academic Libraries “I love this book. It has inspired and motivated me to continue to do something for men in nursing at the college where I teach as well as for men in our delivery rooms and postpartum units. We need to move beyond women and children and include men as fathers to truly promote wellness for families.” --Janet Ierardi, MSN, RNC, CNE Assistant Professor Family Focused Nursing Lawrence Memorial/Regis College Nursing Program This is a nuts and bolts guide to a career in nursing--from the earliest consideration of a nursing career through education and clinical practice--designed specifically for men. Written by the author of Men in Nursing: History, Challenges and Opportunities, it was created at the request of numerous colleagues for a book that addressed the practical needs and concerns of men throughout their nursing career journey. The text presents the numerous career paths available in nursing along with a consideration of their financial benefits, job security, personal fulfillment, and the need for nurses who are adept at information management and high tech-skills. The history of nursing is discussed through biographies of nine remarkable male nurses, offering much needed historical role models. The guide discusses strategies for dealing with a rigorous nursing curriculum compounded by the challenges of anti-male sentiment that is sometimes present. It takes the reader from day one of nursing school through the licensing exam and also addresses the specific needs of second-degree and accelerated program students. The book discusses the obstacles that may result from cross-gender nursing communication and relationships with a focus on teamwork. Also covered are professional development and leadership concerns in light of criticism from some women that men advance for self-serving reasons or “on the backs” of women colleagues. Key Features: Discusses how to navigate the rigors of nursing school along with strategies for success Explains how cope with anti-male sentiment Describes how to create an application that stands out from the pack Helps male students to boost caring skills and touch patients in ways that reflect professionalism, empathy, and skill Includes helpful advice for landing a first job

FOCUS on Community College Success

Teaching Exceptional Children, 34(2), 14–20. ... Time for reading. The Chronicle
of Higher Education, 53(23), 1B6. 2. Caverly, D.C., Nicholson, S.A., & Radcliffe, ...
Crucial conversations: Tools for talk when stakes are high, second edition.

FOCUS on Community College Success

FOCUS ON COMMUNITY COLLEGE SUCCESS, 4th Edition, speaks directly to community college students, delivering strategies for navigating the unique challenges of juggling school, family, work, and living/studying at home. Updated with the most current research, this forward-thinking text continues to strive to improve student retention, motivation, and engagement, as well as offer proof of student progress and course efficacy through the Entrance and Exit Interviews. The fourth edition includes expanded coverage on resilience, with strategies for assessing and building resilience. A revised section on the importance of group work gives students the tools they need to successfully collaborate. Now available with MindTap, a fully online, highly personalized learning experience built upon FOCUS ON COMMUNITY COLLEGE SUCCESS. MindTap combines learning tools—readings, multimedia, activities, and assessments —into a singular Learning Path that guides students through their course. Staley, a leader in the field of motivation, helps students develop realistic expectations of what it takes to learn while encouraging and engaging them with direct applications and immediate results. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Foundations of Clinical Nurse Specialist Practice Second Edition

From revelation to revolution: Critical care nurses' emerging roles in public policy.
Critical Care ... Statement on clinical nurse specialist practice and education (2nd
ed.). Harrisburg, PA: ... Crucial conversations: Tools for talking when stakes are
high. Provo, UT: Vital ... Critical Care Medicine, 35(Suppl. 2), S66–S84. Robert,
S.J. (1983). Oppressed group behavior: Implication for nursing. Advances in ...

Foundations of Clinical Nurse Specialist Practice  Second Edition

Now in its second edition, this highly acclaimed text remains the only cohesive, comprehensive textbook and professional reference for CNS education and practice. Supported by theory, research, and current literature, the text focuses on CNS roles and scope of practice, expanding opportunities in primary and home care settings, and on outcomes of CNS practice across the care continuum. This second edition reflects two emerging trends affecting CNS practice: an increased focus on transitional care (continuity across the care setting continuum) and new Centers for Medicare Services reimbursement rules related to pressure ulcers, fall and infection prevention, and pain management. Additionally, the second edition places increased emphasis on CNS practice outcomes and newly emerging roles in chronic illness management in primary and home care settings.

The Nurse Professional

Crucial conversations: The most potent force for eliminating disruptive behavior.
Physician Executive ... R., & Swizler, J. (2012). Crucial conversations: Tools for
talking when stakes are high (2nd ed.). ... Journal of Nursing Management, 18(2)
 ...

The Nurse Professional

“Nursing school did not adequately prepare me for this role” and “Why didn’t anyone tell me about this when I was a student?” are commonly heard complaints from new nurses during their first two “rite of passage” years following graduation. But this transition to professional practice—fraught with challenges, anxiety, triumphs, and tears—does not have to be so difficult. The Nurse Professional helps novices prepare for their transition into a “real world” role from being a student through graduation, NCLEX success, job search, first job, and beyond. It is the only book to cover all of the steps that new nurses must take to ensure a smooth transition into the professional role. The author is a nurse educator and mentor with extensive experience in recruiting and orienting nurses. Dr. Hunt is also co-founder of the Nurse Advocacy Forum, providing advocacy, support, networking, professional development, leadership, and mentoring to students and new graduate nurses. She offers sound advice regarding the most current issues facing new nurses and practical strategies for obtaining a job of one’s choice, describes steps to take well before graduation to ensure a smooth transition to professional practice, and addresses the various indicators of academic achievement that are required for employment at some nursing facilities. She also discusses the benefits of externships, internships, professional development, and networking, how to develop a winning portfolio, and how to successfully transition into professional practice. This book provides information on workplace bullying and how to deal with it; the importance of self-care, self-advocacy, and networking; writing a résumé; interview skills; and much more. “Top 10 Tips” in each chapter concisely highlight important topics. Samples of useful forms and documents are available in chapter appendices. A PowerPoint presentation and templates for role play/simulation scenarios for faculty use are also available. Key Features: • “Top 10 Tips” in chapters concisely highlight important topics • Samples of useful forms and documents are available in chapter appendices • Delivers specific, practical strategies and exercises for a successful transition and entry into practice • Written by an experienced nurse/educator and nurse mentor who has extensive experience regarding how new nurses transition into practice

FOCUS on College and Career Success

Teaching Exceptional Children, 34(2), 14–20. ... Time for reading. The Chronicle
of Higher Education, 53(23), 1B6. 2. Caverly, D.C., Nicholson, S.A., & Radcliffe, ...
Crucial conversations: Tools for talk when stakes are high, second edition.

FOCUS on College and Career Success

Steve Staley and Constance Staley’s FOCUS ON COLLEGE AND CAREER SUCCESS is uniquely equipped to turn the tides regarding retention among first-year college students, particularly at career, technical, and proprietary schools. Visually appealing, research-based, and highly motivational, this text thoroughly engages students with direct applications and immediate results. Steve Staley has been teaching at Colorado Technical University for 30 years and is intimately familiar with the specialized student needs of career and technical students. Constance Staley, one of the best-known names in the field of motivation and student engagement, provides a wealth of tools to help students of varied learning styles succeed in their first year of college and beyond. Thoroughly researched, the text covers the topics most important to student success and incorporates the underlying themes of professionalism, motivation, and self-discipline throughout. Rather than talking down to students or speaking over their heads, FOCUS ON COLLEGE AND CAREER SUCCESS initiates a personal and informal conversation with readers, directly connecting them with and drawing them into text discussions. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Principles and Practice of Hospital Medicine 2nd Edition

2. Patterson K, Grenny J, et al. Crucial Conversations: Tools for Talking when
Stakes are High. New York, NY: McGraw Hill; 2002:32-34 and 51-62. 3. The
authors provide a free expanded version of the Style Under Stress Inventory
online at ...

Principles and Practice of Hospital Medicine  2nd Edition

The leading textbook of hospital medicine – completely updated to reflect today’s challenges Since its publication in 2012, Principles and Practice of Hospital Medicine, Second Edition has become the field’s premier resource. Comprehensive, authoritative, and practical, this landmark text provides a solid grounding in clinical, organizational, and administrative areas central to the practice of hospital medicine. The Second Edition has been completely updated to reflect the evolving practice responsibilities of hospitalists. Examples include value-based medicine, expanded surgical content, bedside clinical reasoning, and a new segment devoted to rehabilitation and skilled nursing care. This edition also features a more accessible and streamlined full-color design enriched by more than 600 illustrations. Each clinical chapter opens with boxed Key Clinical Questions that are addressed in the text and summarized in hundreds of tables. Case studies demonstrate how to apply this information specifically to the management of hospitalized patients. Representing the expertise of more than two hundred renowned contributors, Principles and Practice of Hospital Medicine, Second Edition is logically divided into six sections: • The Specialty of Hospital Medicine and Systems of Care • Medical Consultation • Rehabilitation and Skilled Nursing Care • The Approach to the Patient at the Bedside • Diagnostic Testing and Procedures • Clinical Conditions in the Inpatient Setting Principles and Practice of Hospital Medicine, Second Edition is essential reading for clinicians who strive to optimize inpatient care and sharpen their leadership skills.

Review Manual for the Certified Healthcare Simulation Educator Exam

International Emergency Nursing, 20(2), 76–82. doi:http://dx.doi.org/10.1016/j.
ienj.2011.04.001 Crider, M., & McNiesh, S. (2011). Integrating a professional ...
Crucial conversations: Tools for talking when the stakes are high. New York, NY:
... Work and integrity: The crisis and promise of professionalism in America (2nd
ed.).

Review Manual for the Certified Healthcare Simulation Educator Exam

The authors of this review manual have captured all of the elements of simulation from establishing the objectives of simulated learning experiences, to constructing scenarios, to debriefing students and the simulation team, to assessing and evaluating the learning that has accrued. They have also described the range of simulation options and the contexts for their most effective use. ;Gloria F. Donnelly, PhD, RN, FAAN, FCPP, Dean and Professor College of Nursing and Health Professions, Drexel University Health professionals embarking on a career teaching simulation are embracing a world of innovation in which both teacher and student can develop their healthcare skills more rapidly and promote better patient outcomes. This is the first practice manual to assist healthcare simulation educators in the United States and internationally in preparing for certification in this rapidly emerging field. The authors, noted experts in simulation and education, have carefully analyzed the CHSE blueprint to ascertain what material is most likely to be covered. They present this information in a user-friendly, pithy outline format. This review manual provides numerous features that help students to critically analyze test content, including end-of-chapter review questions, test-taking strategies, and a comprehensive practice test with answers and rationales. It features current evidence-based teaching practices and incorporates case studies to connect simulation situations to simulation education with healthcare students and includes information about advanced certification and recertification. KEY FEATURES: Comprises the first review book for the CHSE exam Follows the CHSE test blueprint Fosters optimal learning and retention through use of a pithy outline format Provides Teaching Tips feature for best simulation practice Includes Evidence-Based Simulation Practice boxes that focus on current research Incorporates case studies, 230+ test questions, end-of-chapter practice questions, and test-taking strategies The Certified Healthcare Simulation Educator and CHSE marks are trademarks of the Society for Simulation in Healthcare. This manual is an independent publication and is not endorsed, sponsored, or otherwise approved by the Society.

Taking Smart Risks How Sharp Leaders Win When Stakes are High

Since knowing how to have effective tough conversations doesn't come naturally
to most of us, I recommend these two books ... In Crucial Conversations: Tools for
Talking When Stakes Are High, 2nd ed. ... including how to talk, listen, and act
together, and a contextual model to understand how it all fits. 2. An explanation of
 ...

Taking Smart Risks  How Sharp Leaders Win When Stakes are High

The Smart-Risk Zone gives managers and executives a game plan for determining necessary business changes and offers the tools for letting go of old assumptions, exploring new possibilities, and moving a company out of its comfort zone.