win at work the everybody wins approach to conflict resolution

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Win At Work

Author : Diane Katz
ISBN : 9780470636534
Genre : Business & Economics
File Size : 76. 97 MB
Format : PDF, ePub
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Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattanded, can stop you in your tracks. Win at Work! also helps those of us who are uncomfortable with conflict, giving them tools for solving problems in a nonconfrontational manner. This essential guide Offers a proven step-by-step process for conflict resolution Deals with complex business questions about independence, moral values, face-saving, goal-setting, and leadership Provides easy language for talking through problems and reaching a relatively painless outcome Putting aside simple band-aid solutions, Win at Work! is your proven resource for the kind of long-term team-building that ultimately makes the difference in business and organizational success.

Everybody Wins

Author : Gary Chapman
ISBN : 9781496435927
Genre : Religion
File Size : 71. 87 MB
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Every couple has disagreements. All too often, though, when we engage in arguments, our goal is not to resolve the conflict at hand, but rather, to win the fight. Unfortunately, when you win an argument, your spouse is the loser, and nobody wants to be or live with a loser. When you resolve a conflict, your spouse becomes your friend. Good marriages are based on friendship, not on winning arguments. Now, Gary Chapman provides couples with a simple blueprint for achieving win-win solutions to everyday conflicts and disagreements. By learning how to listen empathetically, respecting each other's ideas and feelings, and understanding why particular issues are so important to their spouse, couples can find solutions that result not only in resolving the conflict at hand, but also leave both partners feeling loved, listened to, and appreciated.

Management

Author : John R. Schermerhorn, Jr
ISBN : 9780470530511
Genre : Business & Economics
File Size : 81. 19 MB
Format : PDF
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Completely updated and revised, this eleventh edition arms managers with the business tools they’ll need to succeed. The book presents managerial concepts and theory related to the fundamentals of planning, leading, organizing, and controlling with a strong emphasis on application. It offers new information on the changing nature of communication through technology. Focus is also placed on ethics to reflect the importance of this topic, especially with the current economic situation. This includes all new ethics boxes throughout the chapters. An updated discussion on the numerous legal law changes over the last few years is included as well. Managers will be able to think critically and make sound decisions using this book because the concepts are backed by many applications, exercises, and cases.

Everyone Can Win

Author : Helena Cornelius
ISBN : 0731812980
Genre : Conflict management
File Size : 70. 33 MB
Format : PDF, Kindle
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Everyone Can Win: Responding to the Conflict Constructively is a completely revised and updated second edition of Helena Cornelius' and Shoshana Faire's classic book on conflict resolution. It is now nearly twice as long as the original edition published in 1989. It provides the essentials for handling personal and workplace difficulties with emotional intelligence. With its friendly and uplifting advice, stories, exercises and proven techniques, Everyone Can Win teaches collaborative and compassionate problem-solving, even when relationships are stretched to their limit. This second edition adds lots of new material on such topics as response rather than reaction, principles from the martial art of Aikido, handling difficult people and personalities, clashes of values and the pitfalls and solutions to toxic power issues.

Getting To Yes

Author : Roger Fisher
ISBN : 1101539542
Genre : Business & Economics
File Size : 70. 66 MB
Format : PDF
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The key text on problem-solving negotiation-updated and revised Since its original publication nearly thirty years ago, Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken. From the Trade Paperback edition.

Great Business Teams

Author : Howard M. Guttman
ISBN : 0470428449
Genre : Business & Economics
File Size : 40. 3 MB
Format : PDF, ePub, Mobi
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Understand and decode the inner workings of great business teams with the more than 30 in-depth examples in Great Business Teams: Cracking the Code for Standout Performance. Author Howard Guttman examines and dissects teams at top-management, business-unit, and functional levels and isolates five key factors that drive team performance to offer you insight into the ways these teams achieve success. Using this book, go directly to the marketplace to scrutinize teams in a variety of industries, evaluating the challenges they face and the methods they choose to manage these challenges.

Communication Works Annotated

Author : Kathleen M. Galvin
ISBN : 0658003011
Genre : Business communication
File Size : 37. 59 MB
Format : PDF, Docs
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Managing Conflict

Author : David Liddle
ISBN : 9780749480899
Genre : Business & Economics
File Size : 84. 71 MB
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Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution skills. It also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace.

The Leadership Habit

Author : Tammy R. Berberick
ISBN : 9781119363217
Genre : Business & Economics
File Size : 53. 13 MB
Format : PDF, Mobi
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The 10 essential skills to transform the way you lead The Leadership Habit provides the framework for patterns of behavior that will transform the way you lead. By articulating a clear, well-defined standard of what it means to be a leader, this book condenses volumes of advice and opinion into 10 key areas and teaches leaders how they can create daily habits surrounding these centers of excellence. Leaders who can commit to creating change will develop more productive teams and will build long-term growth for their organization. This book is your invaluable guide to being one of the greats, with proven advice and a concrete framework for leading well. Through expert discussion and deep dissection of these critical areas, you’ll discover how to drive for results, build the best team, execute on vision, foster innovation, and more. Learn how to: Transform your habits across 30 specific skill areas Model personal growth, focus, and positivity Accelerate productivity and maintain your organization’s competitive advantage As a leader, your team's performance and your organization's outlook are direct reflections of you. Discover how to become a catalyst for driving performance and results by transforming your actions every day.

How To Win Friends Influence People

Author : Dale Carnegie
ISBN : 9789352613939
Genre : Self-Help
File Size : 51. 18 MB
Format : PDF, ePub
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