unlocking the power of networks keys to high performance government brookings ash center series innovative governance in the 21st century

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Unlocking The Power Of Networks

Author : Stephen Goldsmith
ISBN : 0815701969
Genre : Business & Economics
File Size : 55. 41 MB
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The era of strict top-down, stovepiped public management in America is over. The traditional dichotomy between public ownership and privatization is an outdated notion. Public executives have shifted their focus from managing workers and directly providing services to orchestrating networks of public, private, and nonprofit organizations to deliver those services. Unlocking the Power of Networks employs original sector-specific analyses to reveal how networked governance achieves previously unthinkable policy goals. Stephen Goldsmith and Donald F. Kettl head a stellar cast of policy practitioners and scholars exploring the potential, strategies, and best practices of high-performance networks while identifying next-generation issues in public-sector network management. They cover the gamut of public policy issues, including national security, and the book even includes a thought-provoking look at how jihadist terrorists use the principles of network management to pursue their goals. Contributors: William G. Berberich (Virginia Tech), Tim Burke (Harvard University), G. Edward DeSeve (University of Pennsylvania),William D. Eggers (Manhattan Institute), Anne M. Khademian (Virginia Tech), H. Brinton Milward (University of Arizona), Mark H. Moore (Harvard University), Paul Posner (George Mason University), Jörg Raab (Tilburg University), and Barry G. Rabe (University of Michigan).

A New City O S

Author : Stephen Goldsmith
ISBN : 9780815732877
Genre : Political Science
File Size : 78. 92 MB
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Proposing an entirely new governance model to unleash innovation throughout local government At a time when trust is dropping precipitously and American government at the national level has fallen into a state of long-term, partisan-based gridlock, local government can still be effective—indeed more effective and even more responsive to the needs of its citizens. Based on decades of direct experience and years studying successful models around the world, the authors of this intriguing book propose a new operating system (O/S) for cities. Former mayor and Harvard professor Stephen Goldsmith and New York University professor Neil Kleiman suggest building on the giant leaps that have been made in technology, social engagement, and big data. Calling their approach "distributed governance," Goldsmith and Kleiman offer a model that allows public officials to mobilize new resources, surface ideas from unconventional sources, and arm employees with the information they need to become pre-emptive problem solvers. This book highlights lessons from the many innovations taking place in today’s cities to show how a new O/S can create systemic transformation. For students of government, A New City O/S: The Power of Distributed Governance presents a groundbreaking strategy for rethinking the governance of cities, marking an important evolution of the current bureaucratic authority-based model dating from the 1920s. More important, the book is designed for practitioners, starting with public-sector executives, managers, and frontline workers. By weaving real-life examples into a coherent model, the authors have created a step-by-step guide for all those who would put the needs of citizens front and center. Nothing will do more to restore trust in government than solutions that work. A New City O/S: The Power of Distributed Governance puts those solutions within reach of those public officials responsible for their delivery.

Dealing With Dysfunction

Author : Jorrit de Jong
ISBN : 9780815722076
Genre : Political Science
File Size : 46. 16 MB
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How can we intervene in the systemic bureaucratic dysfunction that beleaguers the public sector? De Jong examines the roots of this dysfunction and presents a novel approach to solving it. Drawing from academic literature on bureaucracy and problem solving in the public sector, and the clinical work of the Kafka Brigade—a social enterprise based in the Netherlands dedicated to diagnosing and remedying bureaucratic dysfunction in practice, this study reveals the shortcomings of conventional approaches to bureaucratic reform. The usual methods have failed to diagnose problems, distinguish symptoms, or identify root causes in a comprehensive or satisfactory way. They have also failed to engage clients, professionals, and midlevel managers in understanding and addressing the dysfunction that plagues them. This book offers conceptual frameworks, theoretical insights, and practical lessons for dealing with the problem. It sets a course for rigorous public problem solving to create governments that can be more effective, efficient, equitable, and responsive to social concerns. De Jong argues that successfully remedying bureaucratic dysfunction depends on employing diagnostics capable of distinguishing and dissecting various kinds of dysfunction. The “Anna Karenina principle” applies here: all well functioning bureaucracies are alike; every dysfunctional bureaucracy is dysfunctional in its own way. The author also asserts that the worst dysfunction occurs when multiple organizations share responsibility for a problem, but no single organization is primarily responsible for solving it. This points to a need for creating and reinforcing distributed problem solving capacity focused on deep (cross-)organizational learning and revised accountability structures. Our best approach to dealing with dysfunction may therefore not be top-down regulatory reform, but rather relentless bottom-up and cross-boundary leadership and innovation. Using fourteen clinical cases of bureaucratic dysfunction investigated by the Kafka Brigade, the author demonstrates how a proper process for identifying, defining, diagnosing, and remedying the problem can produce better outcomes.

Democracy Reinvented

Author : Hollie Russon Gilman
ISBN : 9780815726838
Genre : Political Science
File Size : 46. 5 MB
Format : PDF
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Participatory Budgeting—the experiment in democracy that could redefine how public budgets are decided in the United States. Democracy Reinvented is the first comprehensive academic treatment of participatory budgeting in the United States, situating it within a broader trend of civic technology and innovation. This global phenomenon, which has been called "revolutionary civics in action" by the New York Times, started in Brazil in 1989 but came to America only in 2009. Participatory budgeting empowers citizens to identify community needs, work with elected officials to craft budget proposals, and vote on how to spend public funds. Democracy Reinvented places participatory budgeting within the larger discussion of the health of U.S. democracy and focuses on the enabling political and institutional conditions. Author and former White House policy adviser Hollie Russon Gilman presents theoretical insights, indepth case studies, and interviews to offer a compelling alternative to the current citizen disaffection and mistrust of government. She offers policy recommendations on how to tap online tools and other technological and civic innovations to promote more inclusive governance. While most literature tends to focus on institutional changes without solutions, this book suggests practical ways to empower citizens to become change agents. Reinvesting in Democracy also includes a discussion on the challenges and opportunities that come with using digital tools to re-engage citizens in governance.

The Persistence Of Innovation In Government

Author : Sandford F. Borins
ISBN : 9780815725619
Genre : Political Science
File Size : 73. 16 MB
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Sandford Borins addresses the enduring significance of innovation in government as practiced by public servants, analyzed by scholars, discussed by media, documented by awards, and experienced by the public. In The Persistence of Innovation in Government, he maps the changing landscape of American public sector innovation in the twenty-first century, largely by addressing three key questions: • Who innovates? • When, why, and how do they do it? • What are the persistent obstacles and the proven methods for overcoming them? Probing both the process and the content of innovation in the public sector, Borins identifies major shifts and important continuities. His examination of public innovation combines several elements: his analysis of the Harvard Kennedy School's Innovations in American Government Awards program; significant new research on government performance; and a fresh look at the findings of his earlier, highly praised book Innovating with Integrity: How Local Heroes Are Transforming American Government. He also offers a thematic survey of the field's burgeoning literature, with a particular focus on international comparison.

The Performancestat Potential

Author : Robert D. Behn
ISBN : 9780815725282
Genre : Political Science
File Size : 44. 77 MB
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It started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the U.S. and other nations. It was adapted by Baltimore, which created CitiStat—the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up—all to improve government's performance. Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy—the way the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate blight in city neighborhoods, and what the Federal Emergency Management Agency does with its FEMAStat to ensure that the lessons from each crisis response, recovery, and mitigation are applied in the future. How best to harness the strategy's full capacity? The PerformanceStat Potential explains all.

The Public Innovator S Playbook

Author : William D. Eggers
ISBN : 0979061113
Genre : Public administration
File Size : 67. 78 MB
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"Describes, using real-world examples, how a public sector organization can go from a culture of 'innovation by accident' to one in which a sustained organizational commitment to innovation is baked into the organization's DNA." - page 5.

The Responsive City

Author : Stephen Goldsmith
ISBN : 9781118910931
Genre : Business & Economics
File Size : 32. 7 MB
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Leveraging Big Data and 21st century technology to renew cities and citizenship in America The Responsive City is a guide to civic engagement and governance in the digital age that will help leaders link important breakthroughs in technology and data analytics with age-old lessons of small-group community input to create more agile, competitive, and economically resilient cities. Featuring vivid case studies highlighting the work of pioneers in New York, Boston, Chicago and more, the book provides a compelling model for the future of governance. The book will help mayors, chief technology officers, city administrators, agency directors, civic groups and nonprofit leaders break out of current paradigms to collectively address civic problems. The Responsive City is the culmination of research originating from the Data-Smart City Solutions initiative, an ongoing project at Harvard Kennedy School working to catalyze adoption of data projects on the city level. The book is co-authored by Professor Stephen Goldsmith, director of Data-Smart City Solutions at Harvard Kennedy School, and Professor Susan Crawford, co-director of Harvard's Berkman Center for Internet and Society. Former New York City Mayor Michael Bloomberg penned the book’s foreword. Based on the authors’ experiences and extensive research, The Responsive City explores topics including: Building trust in the public sector and fostering a sustained, collective voice among communities; Using data-smart governance to preempt and predict problems while improving quality of life; Creating efficiencies and saving taxpayer money with digital tools; and Spearheading these new approaches to government with innovative leadership.

The Power Of Social Innovation

Author : Stephen Goldsmith
ISBN : 9780470604076
Genre : Business & Economics
File Size : 74. 46 MB
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Praise for The Power of Social Innovation "Goldsmith guided us in Florida on our successful faith-based initiatives. His bold approaches continue to inspire public officials and community groups alike with keys to activating citizens and expanding opportunity for all." —Jeb Bush, former Governor, Florida "It has been a great pleasure to work with Steve Goldsmith. His work with us at America's Promise and all of his other diligent efforts are so well reflected in this book. The Power of Social Innovation reminds each of us in government, philanthropy, the nonprofit community, and as private citizens that we can and must work together to ensure the full fulfillment of the American Dream and to ensure the success of our most precious resource, our children." —Alma J. Powell, chair, America's Promise Alliance "The Power of Social Innovation is a must read for social innovators who want to make a powerful impact. Stephen Goldsmith surveys the field and provides indispensible tools to help civic entrepreneurs scale up their ideas and produce the best possible results." —Geoffrey Canada, president and CEO, Harlem Children's Zone "Goldsmith provides a useful toolkit for entrepreneurial public executives and innovative nonprofits and foundations. His research encourages transformative social change by advocating a shift in focus from direct services to citizens to building new, higher performance networks of public, private, and nonprofit organizations." —Mark R. Warner, United States Senator, Virginia "When it comes to doing good, Stephen Goldsmith is as disruptive an innovator as we've seen. Read and study The Power of Social Innovation if you don't just want to do good, but want to make the greatest impact possible." —Clayton M. Christensen, professor, Harvard Business School and author, Disrupting Class

The New Public Service

Author : Janet V Denhardt
ISBN : 9781315289472
Genre : Political Science
File Size : 31. 87 MB
Format : PDF, Kindle
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This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.

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