quality management for organizations using lean six sigma techniques

Download Book Quality Management For Organizations Using Lean Six Sigma Techniques in PDF format. You can Read Online Quality Management For Organizations Using Lean Six Sigma Techniques here in PDF, EPUB, Mobi or Docx formats.

Quality Management For Organizations Using Lean Six Sigma Techniques

Author : Erick Jones
ISBN : 9781439897829
Genre : Business & Economics
File Size : 76. 10 MB
Format : PDF, Kindle
Download : 888
Read : 201

Download Now


The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniques covers the concepts and principles of Lean Six Sigma and its origins in quality, total quality management (TQM), and statistical process control (SPC), and then explores how it can be integrated into manufacturing, logistics, and healthcare operations. The book presents the background on quality and Lean Six Sigma (LSS) techniques and tools, previous history of LSS in manufacturing, and current applications of LSS in operations such as logistics and healthcare. It provides a decision model for choosing whether to use LSS or other quality initiatives, which projects should be selected and prioritized, and what to do with non-LSS projects. The author also details an integration model for integrating and developing integrated LSS and other quality initiatives, and common mathematical techniques that you can use for performing LSS statistical calculations. He describes methods to attain the different Six Sigma certifications, and closes with discussion of future directions of Lean Six Sigma and quality. Case studies illustrate the integration of LSS principles into other quality initiatives, highlighting best practices as well as successful and failed integrations. This guide gives you a balanced description of the good, bad, and ugly in integrating LSS into modern operations, giving you the understanding necessary to immediately apply the concepts to your quality processes.

The Lean Six Sigma Black Belt Handbook

Author : Frank Voehl
ISBN : 9781466554696
Genre : Business & Economics
File Size : 54. 14 MB
Format : PDF, Mobi
Download : 580
Read : 458

Download Now


Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains how to integrate these seemingly dissimilar approaches to increase production speed while decreasing variations and costs in your organization. Presenting problem-solving tools you can use to immediately determine the sources of the problems in your organization, the book is based on a recent survey that analyzed Six Sigma tools to determine which are the most beneficial. Although it focuses on the most commonly used tools, it also includes coverage of those used a minimum of two times on every five Six Sigma projects. Filled with diagrams of the tools you’ll need, the book supplies a comprehensive framework to help you for organize and process the vast amount of information currently available about Lean, quality management, and continuous improvement process applications. It begins with an overview of Six Sigma, followed by little-known tips for using Lean Six Sigma (LSS) effectively. It examines the LSS quality system, its supporting organization, and the different roles involved. Identifying the theories required to support a contemporary Lean system, the book describes the new skills and technologies that you need to master to be certified at the Lean Six Sigma Black Belt (LSSBB) level. It also covers the advanced non-statistical and statistical tools that are new to the LSSBB body of knowledge. Presenting time-tested insights of a distinguished group of authors, the book provides the understanding required to select the solutions that best fit your organization's aim and culture. It also includes exercises, worksheets, and templates you can easily customize to create your own handbook for continuous process improvement. Designed to make the methodologies you choose easy to follow, the book will help Black Belts and Senseis better engage their employees, as well as provide an integrated and visual process management structure for reporting and sustaining continuous improvement breakthroughs and initiatives.

Six Sigma For Financial Services How Leading Companies Are Driving Results Using Lean Six Sigma And Process Management

Author : Rowland Hayler
ISBN : 9780071470377
Genre : Business & Economics
File Size : 50. 93 MB
Format : PDF, Docs
Download : 165
Read : 480

Download Now


Strategies to turn your financial organisation into a lean, mean, results-generating machine Applying Six Sigma to mission-critical financial operations is the latest focus of process improvement. Six Sigma for Financial Services delivers the framework and tools needed to conduct operations at the highest level of performance and precision. Drawing upon their vast experience, Six Sigma experts Rowland Hayler and Michael Nichols deliver a step-by-step approach for improving process maturity and effectiveness-and realising millions of dollars of value for your customers and shareholders. Key features This comprehensive guide features assessments, checklists, and proven advice for integrating process improvement methods into financial operations Hayler and Nichols have applied the methods in this book at large companies, including American Express Includes case studies from global finance leaders, including ABN, Bank of America, HSBC, Deutsche Bank, ISISI Bank in India, and Merrill Lynch

Lean Six Sigma

Author : Michael George
ISBN : 0071501908
Genre : Business & Economics
File Size : 82. 72 MB
Format : PDF, Docs
Download : 403
Read : 277

Download Now


The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiativesLean Production and Six Sigmainto one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to: Achieve major cost and lead time reductions this year Compress order-to-delivery cycle times Battle process variation and waste throughout your organization Separately, Lean Production and Six Sigma have changed the face of the manufacturing business. Together, they become an unprecedented tool for improving product and process quality, production efficiency, and across-the-board profitability. Lean Six Sigma introduces you to today's most dynamic program for streamlining the performance of both your production department and your back office, and providing you with the cost reduction and quality improvements you need to stay one step ahead of your competitors. "Lean Six Sigma shows how Lean and Six Sigma methods complement and reinforce each other. If also provides a detailed roadmap of implementation so you can start seeing significant returns in less than a year."--From the Preface Businesses fundamentally exist to provide returns to their stakeholders. Lean Six Sigma outlines a program for combining the synergies of these two initiatives to provide your organization with greater speed, less process variation, and more bottom-line impact than ever before. A hands-on guidebook for integrating the production efficiencies of the Lean Enterprise with the cost and quality tools of Six Sigma, this breakthrough book features detailed insights on: The Lean Six Sigma Value PropositionHow combining Lean and Six Sigma provides unmatched potential for improving shareholder value The Lean Six Sigma Implementation ProcessHow to prepare your organization for a seamless incorporation of Lean Six Sigma tools and techniques Leveraging Lean Six SigmaStrategies for extending Lean Six Sigma's reach within and beyond your corporate walls "Variation is evil."--Jack Welch Six Sigma was the zero-variation quality lynchpin around which Jack Welch transformed GE into one of the world's most efficientand valuablecorporations. Lean Production helped Toyota cut waste, slash costs, and substantially improve resource utilization and cycle times. Yet, as both would admit, there was still room for improvement. Lean Six Sigma takes you to the next level of improvement, one that for the first time unites product and process excellence with the goal of enhancing shareholder value creation. Providing insights into the application of Lean Six Sigma to both the manufacturing processes and the less-data-rich service and transactional processes, it promises to revolutionize the performance efficiencies in virtually every area of your organizationas it positively and dramatically impacts your shareholder value.

Lean Six Sigma For Service

Author : Michael George
ISBN : 9780071436359
Genre : Business & Economics
File Size : 75. 13 MB
Format : PDF, ePub
Download : 998
Read : 256

Download Now


Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff

From Total Quality Control To Lean Six Sigma

Author : Andrea Chiarini
ISBN : 9788847026582
Genre : Business & Economics
File Size : 23. 84 MB
Format : PDF, ePub, Mobi
Download : 866
Read : 1026

Download Now


The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

Lean Six Sigma For The Office

Author : James William Martin
ISBN : 1420068806
Genre : Business & Economics
File Size : 78. 12 MB
Format : PDF, ePub, Docs
Download : 777
Read : 1252

Download Now


Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office, Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated.

The Complete Idiot S Guide To Lean Six Sigma

Author : Breakthrough Management Group
ISBN : 9781440696954
Genre : Business & Economics
File Size : 45. 63 MB
Format : PDF, ePub, Mobi
Download : 427
Read : 753

Download Now


The perfect prescription for any organization Increasingly popular with large and mid-sized companies around the world, Lean Six Sigma is the new hybridization of Six Sigma and Lean methodologies, and there is no better approach for achieving operational excellence in an organization. But how do you implement Lean Six Sigma, and what does it entaill? The Complete Idiot's Guide to Lean Six Sigma answers this question with unprecedented clarity and turnkey elegance. Part one gives you all the background you need to understand Lean Six Sigma - what it is, where it came from, what it has done for so many organizations and what it can do for you and your company. Parts two and three of the book give you a prescribed yet flexible roadmap to follow in selecting, enacting and realizing improvements from Lean Six Sigma projects. Within this step-by-step structure, the authors demonstrate when and how to use the many Lean Six Sigma statistics and 'tools', packing the pages with diagrams, real-life examples, templates, tips and advice. If you are a Green Belt or a Black Belt, or trainee, these two parts will be invaluable to you. The Complete Idiot's Guide to Lean Six Sigma is the first book of its kind to integrate the Lean Six Sigma tools within a clear stepwise progression, so readers know when and how to actually apply them in their jobs. As such, this book is superior as a companion to any corporate or organizational Lean Six Sigma 'deployment'. No more complex hodgepodge. Other books about Lean and/or Six Sigma tend to provide a lot of good information, tools and statistics, but mostly in a disconnected way, not in a way that is straightforward and user friendly. This makes an already complex subject seem still complex to the neophyte reader. On the other hand, the structure and progression of this book unfolds Lean Six Sigma in a way that a reader can easily become a user, and move more quickly from knowledge to application.Therefore, using The Complete Idiot's Guide to Lean Six Sigma, you know why the statistics are important and where to use them, because this is made clear. You know how and when to use a Pareto Chart, or do a Stakeholder Analysis, or conduct a Failure Mode and Effects Analysis (FMEA). You not only get fully primed on all the parts and parcels of Lean Six Sigma, but you truly learn enough to become dangerous - in a good way! In a way that makes you more valuable to your organization. Also for Lean Six Sigma leaders, not just practitioners. Just as a Lean Six Sigma practitioner follows a proven formula for process improvement, a Lean Six Sigma Leader generally follows a process for achieving organizational transformation. This is why the final part of the book focuses on what a Lean Six Sigma leader or Champion needs to know and do to be successful - again according to a detailed step-by-step process that can be followed exactly or modified to fit specific needs. This includes: ? Identifying and selecting Lean Six Sigma projects. ? Understanding the process of organizational transformation. ? Installing an infrastructure for Lean Six Sigma deployment.

Changing With Lean Six Sigma

Author : A. Aruleswaran
ISBN : 9834458207
Genre : Business & Economics
File Size : 40. 57 MB
Format : PDF, ePub, Mobi
Download : 379
Read : 736

Download Now


Changing with Lean Six Sigma is different from the rest of the milieu in that it focuses more on how to change for the better using Lean Six Sigma as a tool rather than doing Lean Six Sigma for a change. It presents a unique and user-friendly description of the Lean Six Sigma methodology that cuts through all the lingo. The author points out to the fundamental questions organizations need to answer and deep diving into the structure needed to support a Lean Six Sigma change initiative, sharing a top consultant's often deeply held secrets on critical items needed to changing a company into a performing lean six sigma organization. Changing with Lean Six Sigma does not advocate Lean Six Sigma as a panacea for all business problems. It tells you where you can apply it and where not. The author also describes the various aspects of change that need to be managed during the initiative and the resultant benefits to the organization and to the individual change agents and champions. Illustrated with graphics that capture the essence of critical topics, Changing with Lean Six Sigma is imaginative as well as thought provoking. Written for senior executives who would want to know the basics of a Lean Six Sigma initiative and for executives responsible for operations, maintenance and service processes to know what to plan for before embarking on such an initiative. This book is also for the supervisors, mangers and a broad spectrum of corporate and entrepreneurial innovators who would be the change agents in a Lean Six Sigma initiative in the role of a Sponsor, Champion, Black Belt or Green Belt. Aruleswaran prepares the reader to embark on an effective Lean Six Sigma program through inductions on the philosophies, methodology and differences between going through the motions with Lean Six Sigma, and attempting to change a business in the usual way. This book is a must read for change agents, business leaders, and lean six sigma process experts.

Practical Support For Lean Six Sigma Software Process Definition

Author : Susan K. Land
ISBN : 9780470289952
Genre : Technology & Engineering
File Size : 79. 1 MB
Format : PDF, Kindle
Download : 698
Read : 152

Download Now


Practical Support for Lean Six Sigma Software Process Definition: Using IEEE Software Engineering Standards addresses the task of meeting the specific documentation requirements in support of Lean Six Sigma. This book provides a set of templates supporting the documentation required for basic software project control and management and covers the integration of these templates for their entire product development life cycle. Find detailed documentation guidance in the form of organizational policy descriptions, integrated set of deployable document templates, artifacts required in support of assessment, organizational delineation of process documentation.

Top Download:

Best Books