protecting the social service client legal and structural controls on official discretion

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Protecting The Social Service Client

Author : Joel F. Handler
ISBN : 9781483260266
Genre : Law
File Size : 75. 24 MB
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Protecting the Social Service Client: Legal and Structural Controls on Official Discretion examines the treatment of clients of public and private social service agencies and highlights the role of consumer protection in dealing with the existence and abuse of administrative discretion. Of particular concern is the legal rights of these social service clients — principally the poor — and how effectively these rights are being enforced. The history of due process protection (that is, by means of appeals and court hearings) is discussed and a number of legal and structural remedies are offered. Comprised of six chapters, this book begins by setting forth the issues and reviewing the experiences of client protections under the due process model, with emphasis on discretion as a key legal issue in social services. The reader is then introduced to legal theory, particularly how constitutional and statutory law defines the legal interests of social service clients and what system of protection is provided by the law. Subsequent chapters focus on the protection of client rights in practice as well as several different legal and structural remedies to client protections. The legal protection of clients is analyzed, first from the client perspective and then from the point of view of the policymaker. This monograph is intended for social work professionals, administrators, policymakers, and advocates of the rights of people who deal with social welfare agencies.

From Policy To Practice

Author : Martin Rein
ISBN : 9781351715355
Genre : Political Science
File Size : 27. 23 MB
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This title was first published 1983. A common method, concern, and argument underlie all of these essays. The method is 'value critical'. The concern is with a more institutionally grounded understanding of why governments do what they do. The argument is substantive, dealing with concrete issues such as the claim for economic resources, social protection and the organization of social services....The canonical (that is, the conventional and normative) view is thrown into question, on the implicit assumption that things do not work as expected, that there is inherently a difference between the text and the message.

The Conditions Of Discretion

Author : Joel Handler
ISBN : 9781610442671
Genre : Political Science
File Size : 69. 86 MB
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This timely book is concerned with interactions between ordinary people and large public bureaucracies—interactions that typically are characterized by mutual frustration and antagonism. In fact, as Joel Handler points out, the procedural guidelines intended to ensure fairness and due process fail to take account of an initial imbalance of power and tend to create adversarial rather than cooperative relationships. When the special education needs of a handicapped child must be determined, parents and school administrators often face an especially painful confrontation. The Conditions of Discretion focuses on one successful approach to educational decision making (developed by the school district of Madison, Wisconsin) in order to illustrate how such interactions can be restructured and enhanced. Madison’s creative plan regards parents as part of the solution, not the problem, and uses “lay advocates” to turn conflict into an opportunity for communication. Arrangements such as these, in Handler’s analysis, exemplify the theoretical conditions under which discretionary decisions can be made fairly and with the informed participation of all concerned. The Conditions of Discretion offers not only a detailed case study, sympathetically described, but also persuasive assessments of major themes in contemporary legal and social policy—informed consent, bureaucratic change, social movement activity, the relationship of the individual to the state. From these strands, Handler weaves a significant new theory of cooperative decision making that integrates the public and the private, recognizes the importance of values, and preserves autonomy within community. "A masterful blend of social criticism, social sciences, and humane, constructive thought about the future of the welfare state." —Duncan Kennedy, Harvard Law School

Breaking The Rules

Author : Jon Pynoos
ISBN : 9781461322177
Genre : Business & Economics
File Size : 46. 52 MB
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This is a study of how a bureaucracy allocates a commodity or a service in this case, public housing. In the broadest sense, it seeks to understand how bureaucrats try to resolve two often conflicting goals of regulatory justice: equity (treating like cases alike on the basis of rules) and respon siveness (making exceptions for persons whose needs require that rules be stretched). It analyzes the extent to which such factors as bureaucratic norms, the task orientation of workers, third-party pressure, and outside intervention affect staff members' use of discretion. Many of the rules under consideration were intended by federal officials to achieve such programmatic objectives as racial desegregation and housing for the neediest; in this regard, the study is also an examination of federal-local relationships. Finally, the study examines how the use of discretion changes over time as an agency's mission shifts and reforms are attempted. This book is directed at the audience of administrators of programs who offer services to the public and struggle with how to allocate them. The book is also intended for those concerned with housing policy, partic ularly the difficult problems of whom to house. Finally, it is hoped that students of public management, social welfare, government, and urban planning, who are interested in how public policy is administered through a bureaucracy, will find the book insightful. The case chosen for study is the Boston Housing Authority.

Supervision In Social Work

Author : Alfred Kadushin
ISBN : 9780231525398
Genre : Social Science
File Size : 50. 42 MB
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First published in 1976, Supervision in Social Work has become an essential text for social work educators and students, detailing the state of the field and the place, function, and challenges of supervision in social work practice. This fifth edition takes into account the sizable number of articles and books published on supervision since 2002. Changes in public health and social welfare policy have intensified concern about the social work supervision of licensed practitioners. Tax and spending limitations at all levels of government, combined with the unfolding effects of welfare reform and managed health care, have increasingly emphasized the need for efficient and accountable administration of health and social services in the private and public sectors. This fifth edition confronts issues raised by these developments, including budgetary allocation and staff management, the problems of worker burnout and safety, the changing demographics and growing diversity of the supervising workforce, evidence-based and licensure supervision, and performance appraisal. Praise for previous editions: “The continuation of a classic! As always, this book is a joy to read, replete with numerous case examples to illustrate the major principles.”—Cynthia D. Bisman, Bryn Mawr College “Excellent.”—Social Work “A thought-provoking and comprehensive resource for students, faculty, and human services staff.”—Peter J. Pecora, senior director, research services, Casey Family Programs

Contracting Out Welfare Services

Author : Siobhan O'Sullivan
ISBN : 9781119016465
Genre : Political Science
File Size : 28. 76 MB
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Contracting-out Welfare Services focuses on the design and overhaul of welfare-to-work systems around the world in the light of the radical re-design of the welfare system; internationally based authors utilise a national/program case study, considering employment services policy and activation practices. International contributors bring a global comparative perspective to the subject Contributors are all experts in their field, who also draw on a much longer intellectual legacy Uses employment services as a case study to advance understanding in relation to a host of broader principles and concepts Each paper included within the text uses a national/program case study, and each considers employment services policy in general, and activation practices in particular

Journal Of Human Services Abstracts

Author :
ISBN : PURD:32754082441738
Genre : Social service
File Size : 44. 79 MB
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Social Work

Author :
ISBN : UCAL:B4313609
Genre : Political Science
File Size : 76. 66 MB
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Author :
ISBN : MINN:31951D012230785
Genre : Poverty
File Size : 56. 22 MB
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Focus On Poverty Research

Author :
ISBN : MINN:319510012310743
Genre : Poverty
File Size : 47. 63 MB
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