performance benchmarking measuring and managing performance management for professionals

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Performance Benchmarking

Author : Peter Bogetoft
ISBN : 9781461460435
Genre : Business & Economics
File Size : 44. 96 MB
Format : PDF
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"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in–depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up." Rick Antle William S. Beinecke Professor of Accounting, Yale School of Management CFO, Compensation Valuation, Inc. "I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way." Jon A. Chilingerian Professor, Brandeis University and INSEAD "Bogetoft gives in his book Performance Benchmarking an excellent introduction to the methodological basis of benchmarking." Christian Parbøl Director, DONG Energy "This book is the primer on benchmarking for performance management." Albert Birck Business Performance Manager, Maersk Oil "This excellent book provides a non technical introduction for performance management." Misja Mikkers, Director, Dutch Health Care Authority "With this very well written and comprehensive introduction to the many facets of benchmarking in hand, organizations have no excuse for not applying the best and cost effective benchmarking methods in their performance assessments." Stig P. Christensen Senior R&D Director, COWI

The Quintessence Of Supply Chain Management

Author : Rolf G. Poluha
ISBN : 9783662485156
Genre : Business & Economics
File Size : 83. 37 MB
Format : PDF, Kindle
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This book describes the fundamentals of Supply Chain Management in clear and concise terms. It explains why in the near future real competition is going to be between supply chains and what the consequences will be. Managers and decision-makers will be able to build on their business’s competitive advantage with the essentials provided in this work. The focus here is upon what you really need to know in order to optimally manage your processes in procurement, manufacturing, warehousing and logistics. In addition to a wealth of illustrations and examples, valuable suggestions for further expansive reading are included. Essential insights are provided into how to analyse and evaluate the supply chain, based upon key aspects from research and practice, which helps readers to initiate their own optimisation processes.

Automation Communication And Cybernetics In Science And Engineering 2015 2016

Author : Sabina Jeschke
ISBN : 9783319426204
Genre : Computers
File Size : 63. 38 MB
Format : PDF, ePub, Mobi
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Handbook Of Research On Strategic Performance Management And Measurement Using Data Envelopment Analysis

Author : Osman, Ibrahim H.
ISBN : 9781466644755
Genre : Business & Economics
File Size : 87. 83 MB
Format : PDF
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Organizations can use the valuable tool of data envelopment analysis (DEA) to make informed decisions on developing successful strategies, setting specific goals, and identifying underperforming activities to improve the output or outcome of performance measurement. The Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis highlights the advantages of using DEA as a tool to improve business performance and identify sources of inefficiency in public and private organizations. These recently developed theories and applications of DEA will be useful for policymakers, managers, and practitioners in the areas of sustainable development of our society including environment, agriculture, finance, and higher education sectors.

Performance Management

Author : Asbjørn Rolstadås
ISBN : 9789401112123
Genre : Business & Economics
File Size : 78. 45 MB
Format : PDF, Kindle
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This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.

Engineering Management

Author : C. M. Chang
ISBN : 9781498730112
Genre : Business & Economics
File Size : 88. 16 MB
Format : PDF, Docs
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Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to acquire these attributes, the areas engineering managers are expected to add value, the web-based tools which can be aggressively applied to develop and sustain competitive advantages, the opportunities offered by market expansion into global regions, and the preparations required for engineering managers to become global leaders. The book is organized into three major sections: functions of engineering management, business fundamentals for engineering managers, and engineering management in the new millennium. This second edition refocuses on the new strategy for science, technology, engineering, and math (STEM) professionals and managers to meet the global challenges through the creation of strategic differentiation and operational excellence. Major revisions include a new chapter on creativity and innovation, a new chapter on operational excellence, and combination of the chapters on financial accounting and financial management. The design strategy for this second edition strives for achieving the T-shaped competencies, with both broad-based perspectives and in-depth analytical skills. Such a background is viewed as essential for STEM professionals and managers to exert a strong leadership role in the dynamic and challenging marketplace. The material in this book will surely help engineering managers play key leadership roles in their organizations by optimally applying their combined strengths in engineering and management.

Benchmarking For Nonprofits

Author : Jason Saul
ISBN : 9780940069435
Genre : Business & Economics
File Size : 41. 90 MB
Format : PDF
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The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking—and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a “success equation” that helps you measure your organization’s performance, how to make sure to measure what matters, how to choose your benchmarking partners—and what you can learn from the “wrong” partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today’s market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It’s something you can’t afford not to do—especially since you can do it for free!

Managing And Measuring Performance In Public And Nonprofit Organizations

Author : Theodore H. Poister
ISBN : 9781118958551
Genre : Education
File Size : 80. 3 MB
Format : PDF, Kindle
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New edition of a classic guide to ensuring effectiveorganizational performance Thoroughly revised and updated, the second edition ofManaging and Measuring Performance in Public and NonprofitOrganizations is a comprehensive resource for designing andimplementing effective performance management and measurementsystems in public and nonprofit organizations. The ideas, tools,and processes in this vital resource are designed to helporganizations develop measurement systems to support such effectivemanagement approaches as strategic management, results-basedbudgeting, performance management, process improvement, performancecontracting, and much more. The book will help readers identify outcomes and otherperformance criteria to be measured, tie measures to goals andobjectives, define and evaluate the worth of desired performancemeasures, and analyze, process, report, and utilize dataeffectively. Includes significant updates that offer a more integratedapproach to performance management and measurement Offers a detailed framework and instructions for developing andimplementing performance management systems Shows how to apply the most effective performance managementprinciples Reveals how to overcome the barriers to effective performancemanagement Managing and Measuring Performance in Public and NonprofitOrganizations identifies common methodological and managerialproblems that often confront managers in developing performancemeasurement systems, and presents a number of targeted strategiesfor the successful implementation of such systems in public andnonprofit organizations. This must-have resource will help leadersreach their organizational goals and objectives.

Managing Performance In The Public Sector

Author : Gerrit Van der Waldt
ISBN : 0702165166
Genre : Business & Economics
File Size : 32. 62 MB
Format : PDF, ePub
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Monitoring and ensuring effective, efficient, and economic use of resources in the public sector is addressed in this critical analysis. The importance of tracking performance for good governance is considered, as are the benefits of designing a departmental and human performance management system. Particular attention is paid to the difficult task of measuring worker performance in the public sector, where a wide array of unquantifiable variables must be examined. Various performance models, such as the Excellence Foundation and the Balance Scorecard, provide an invaluable resource of concepts, considerations, and challenges for improving public sector performance.

Managing It Performance To Create Business Value

Author : Jessica Keyes
ISBN : 9781315351162
Genre : Business & Economics
File Size : 48. 84 MB
Format : PDF, ePub
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Managing IT Performance to Create Business Value provides examples, case histories, and current research for critical business issues such as performance measurement and management, continuous process improvement, knowledge management, risk management, benchmarking, metrics selection, and people management. It gives IT executives strategies for improving IT performance and delivering value, plus it guides them in selecting the right metrics for their IT organizations. Additionally, it offers knowledge management strategies to mature an organization, shows how to manage risks to exploit opportunities and prepare for threats, and explains how to baseline an IT organization’s performance and measure its improvement. Consisting of 10 chapters plus appendices, the book begins with an overview of performance-based strategic planning, after which it discusses the development of a quality improvement (QI) plan, establishing benchmarks, and measuring performance improvements. It covers how to design IT-specific measures and financial metrics as well as the establishment of a software measurement program. From there, it moves on to designing people improvement systems and discusses such topics as leadership, motivation, recruitment, and employee appraisal. The final few chapters show how to use balanced scorecards to manage and measure knowledge-based social enterprising and to identify, analyze, and avoid risks. In addition to covering new methods and metrics for measuring and improving IT processes, the author looks at strategies for measuring product development and implementing continuous innovation. The final chapter considers customer value systems and explains how to use force field analysis to listen to customers with the goal of improving customer satisfaction and operational excellence.

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