people skills how to assert yourself listen to others and resolve conflicts

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The 5 Essential People Skills

Author : Dale Carnegie Training
ISBN : 9781847379559
Genre : Self-Help
File Size : 34. 2 MB
Format : PDF
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Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The 5 Essential People Skillsshows how to be a positively assertive, prosperous and inspired professional. Readers learn to: •Relate to the seven major personality types •Live up to their fullest potential while achieving personal success •Create a cutting-edge business environment that delivers innovation and results •Use Carnegie's powerhouse Five-Part template for articulate communications that grow business •Resolve any conflict or misunderstanding by applying a handful of proven principles Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.

People Skills

Author : Robert Bolton
ISBN : 9780731811281
Genre : Science
File Size : 21. 82 MB
Format : PDF, Kindle
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A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

The 5 Essential People Skills

Author : Dale Carnegie Training (Firm)
ISBN : 1459675800
Genre : Assertiveness (Psychology)
File Size : 53. 96 MB
Format : PDF, Kindle
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Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The business leaders and trainers from Dale Carnegie Training(R) have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The 5 Essential People Skills shows how to be a positively assertive, prosperous and inspired professional. Readers learn to: * Relate to the seven major personality types * Live up to their fullest potential while achieving personal success * Create a cutting - edge business environment that delivers innovation and results * Use Carnegie's powerhouse Five - Part template for articulate communications that grow business * Resolve any conflict or misunderstanding by applying a handful of proven principles Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.

People Styles At Work

Author :
ISBN : 0814415970
Genre : Business & Economics
File Size : 79. 57 MB
Format : PDF, Kindle
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Presents suggestions for dealing with people differences on the job in order to improve work relationships

Make Yourself Unforgettable

Author : Dale Carnegie Training
ISBN : 9780857206787
Genre : Business & Economics
File Size : 61. 95 MB
Format : PDF
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There's nothing more critical to your success than your ability to stand out as a uniquely qualified, valuable, appealing individual -- someone whom other people really want to work with, work for, know, and help. Make Yourself Unforgettable takes an in-depth look at the 10 essential elements of being unforgettable, and gives you a clear-cut step-by-step guide for developing and embodying them. In this dynamic book, you'll learn the secrets of the Dale Carnegie Class-Act System: - The six steps to managing communication problems honestly, effectively, and unforgettably. - Four unsuspecting stumbling blocks to completely ethical behavior, and how to avoid them. - A new way to understand and exude confidence. - The five key social skills that identify someone as a class act. - How to neutralize and even prevent fear and anxiety -- in yourself and in the people around you. - Resiliency builders that will hone and strengthen your ability to bounce back from adversity. Once you discover exactly how you can naturally and effortlessly distinguish yourself, you'll find that people in every area of your life -- from work to home and everywhere in between -- respond to you more positively and generously than they ever have before!

The Guide To Compassionate Assertiveness

Author : Sherrie Mansfield Vavrichek
ISBN : 9781608821730
Genre : Self-Help
File Size : 46. 49 MB
Format : PDF, ePub, Mobi
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Speaking up for yourself has benefits, but it has costs, too. Many people who struggle with assertiveness are paralyzed by worries that they’ll seem mean, petty, or that they will hurt the other person’s feelings. Even though they want to speak up, they may keep their true needs and opinions to themselves because of these fears—eventually building stress, resentment, and alienation. The Guide to Compassionate Assertiveness does not require that readers ignore the needs of others and focus solely on their own desires. Rather, this unique blend of cognitive behavioral therapy-based assertiveness training and Buddhist psychology helps readers practice assertiveness skills while caring deeply about the welfare of others. This book helps readers develop a form of assertiveness that emphasizes collaboration, negotiation, and compromise. It focuses on speaking up for the benefit of others and speaking up for the relationship, not just one’s own needs. In this way, readers learn to assert their needs in ways that match their compassionate value systems. This book is the ideal assertiveness guide for those who are afraid of rejection, have a deep concern for how others perceive them, often feel judged by others, or have difficulty expressing their feelings and needs. Readers learn to apply assertiveness skills in all domains of their lives, including in romantic relationships, as parents, at work, and in social settings.

Understanding Other People

Author : Beverly D. Flaxington
ISBN : 0615272290
Genre : Interpersonal communication
File Size : 20. 55 MB
Format : PDF, Kindle
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This book should not be missed by anyone who wants to improve the quality of their relationships! Leveraging decades of experience working with people in many different areas and experiences, Beverly Flaxington has found a way to explain to all of us what we simply don't learn naturally -- how to understand and communicate with others more effectively. Readers will gain the insights they need to identify relationship missteps, and then apply easy-to-learn techniques to bring relationships to a more meaningful level in both personal and business settings.

The Power Of Positive Confrontation

Author : Barbara Pachter
ISBN : 9780738217604
Genre : Psychology
File Size : 21. 4 MB
Format : PDF, ePub
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When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation. This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online. The Power of Positive Confrontation reveals: The consequences of not confronting or of confronting negatively How to accurately assess what is bothering you and why Three essential steps of polite and powerful confrontation Vital verbal and nonverbal skills that make or break communication, including common language pitfalls Strategies for assertive communication, whether face to face, in writing, by phone, or online

Simply Said

Author : Jay Sullivan
ISBN : 9781119285298
Genre : Business & Economics
File Size : 58. 19 MB
Format : PDF
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Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.

How To Communicate Effectively And Handle Difficult People

Author : C. Ni Preston
ISBN : 0808765809
Genre : Interpersonal communication
File Size : 50. 25 MB
Format : PDF, ePub, Docs
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