peer power transforming workplace relationships

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Peer Power

Author : Cynthia Clay
ISBN : 9781118205457
Genre : Business & Economics
File Size : 41. 15 MB
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Developed for training, HR, and OD professionals, this book provides the keys to effective interpersonal collaboration. Building on a foundation of four principles (Be Real, Extend Respect, Take Responsibility, and Build Relationships). Readers will learn how to apply five strategies (Collaborating, Going Head-to-Head, Compromising, Coaching, and Caring-for-Self) at the moment of need (a deteriorating relationship with a coworker or boss) and discover how to win support from others and manage difficult behavior when conflict arises. They describe several familiar and troublesome 'mistakes' workmates often make, then help us avoid them by applying four essential principles and five key strategies. Features content to deepen the readers' understanding of each concept and strategy with real life examples along with questionnaires at the end of each case chapter. Peer Power tells relevant stories, gives concrete examples of solutions, and provides real tools to repair relationships with these individuals. Practicing these tools improves effectiveness, reduces stress levels, helps build our company and makes this a better place to work. Chapter 1 looks at interpersonal behaviors that most of us have tried but don't work. Chapter 2 introduces the four key principles for effective communication. Chapter 3 dives into the five strategies for solving interpersonal problems. In the nine chapters that follow, the book tackles a challenging character at work The attacker (the colleague who repeatedly expresses his anger and frustration in the form of inappropriate personal criticism) The whiner (that coworker who complains without taking responsibility for improving conditions that surround her) The scene stealer (the peer who sets about building her reputation at your expense) The drive-by boss (a leader who ignores some of his key management responsibilities and doesn't meet the needs of his employees or the organization) The manipulator (the coworker who attempts to influence your attitude or behavior through deception or secrecy) The clueless colleague (a coworker who is insensitive to her negative impact on the work environment) The faux-smart boss (the boss who has unrealistic confidence in his own ideas and skills, often accompanied by a lack of confidence in his employees) The slacker (the coworker whose poor performance damages your performance) The bully (a colleague who uses unreasonable demands and inappropriate threats to get her way) For a quick road map, readers can turn to the cheat sheet at the end of each of these chapters. Each case chapter includes clues to look for, assumptions to remember, and principles and practices to use. For actual dialogue, the authors have added scripted responses to various tough cases. The book is designed for readers to use this book to develop practical strategies to get results.

Peer Power

Author : Cynthia Clay
ISBN : 9781118227282
Genre : Business & Economics
File Size : 65. 45 MB
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Peer Power "Peer Power is my pocket coach. Useful, insightful, and immediately applicable, the book is a life saver in building business relationships and resolving conflicts." —Pamela J. Schmidt, executive director, ISA – The Association of Learning Providers "Peer Power is a great resource, full of practical suggestions for employees, managers and leaders. Cynthia Clay and Ray Olitt have gone beyond giving us the usual platitudes for dealing with difficult co-workers. Through a series of case studies, they outline specific steps one can take to improve relationships across the board in a company or organization. I highly recommend Peer Power." —Fred Allemann, national learning manager, United States Tennis Association "If you are looking for a practical and engaging book to help you transform your interpersonal relationships, read Peer Power. You will find the key principles and strategies eye opening, simple and powerful. The case studies will help you better understand the dynamics of interpersonal relationships. The cheat sheets and worksheets throughout the book will help you diagnose and devise your own solutions to refine and build your interpersonal relationships at home or at work." —Ghenno Senbetta, learning team leader, US Pipelines and Logistics, BP America, Inc. "This book offers tools for improving interpersonal relationships, with the improvement always starting 'at home.' The content is presented for quick comprehension. Cynthia and Ray have gone to extraordinary lengths to deepen the readers' understanding of each concept and strategy with real life examples, along with questionnaires at the end of each case chapter." —Nancy Scholl, CFO, Wright Hotels, Inc.

Peer Power

Author : Cynthia Clay
ISBN : 9781118228500
Genre : Business & Economics
File Size : 32. 85 MB
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Peer Power

Author : Cynthia Clay
ISBN : 0976458721
Genre : Business & Economics
File Size : 68. 39 MB
Format : PDF, Kindle
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"Peer Power" provides the keys to effective interpersonal collaboration. Building on a foundation of four principles, readers will expand their ability to positively influence others.

Working Relationships

Author : Bob Wall
ISBN : 0891061886
Genre : Business & Economics
File Size : 71. 71 MB
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Find out why sheer brainpower is not enough to ensure career success.

Peer Coaching

Author : Les Foltos
ISBN : 9781483300214
Genre : Education
File Size : 61. 22 MB
Format : PDF
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Teachers are better together! For schools to implement the classroom changes the future demands, teachers must learn how to collaborate effectively. This book details the deeply-researched peer coaching method formulated by Les Foltos and implemented in over 40 countries with powerful results. Its insights include: How peer coaching that makes a difference involves much more than just offering advice. How a coaching relationship is first built on trust, and then on the willingness to take risks. Why peer coaching should focus on adapting teaching methods to the technological future of education.

Mothers Unite

Author : Jocelyn Elise Crowley
ISBN : 9780801467448
Genre : Political Science
File Size : 63. 4 MB
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In Mothers Unite!, a bold and hopeful new rallying cry for changing the relationship between home and the workplace, Jocelyn Elise Crowley envisions a genuine, universal world of workplace flexibility that helps mothers who stay at home, those who work part time, and those who work full time balance their commitments to their jobs and their families. Achieving this goal, she argues, will require a broad-based movement that harnesses the energy of existing organizations of mothers that already support workplace flexibility in their own ways. Crowley examines the efforts of five diverse national mothers' organizations: Mocha Moms, which aims to assist mothers of color; Mothers of Preschoolers (MOPS), which stresses the promotion of Christian values; Mothers & More, which emphasizes support for those moving in and out of the paid workforce; MomsRising, which focuses on online political advocacy; and the National Association of Mothers' Centers (NAMC), which highlights community-based networking. After providing an engaging and detailed account of the history, membership profiles, strategies, and successes of each of these organizations, Crowley suggests actions that will allow greater workplace flexibility to become a viable reality and points to many opportunities to promote intergroup mobilization and unite mothers once and for all.

Humble Leadership

Author : Edgar H. Schein
ISBN : 9781523095407
Genre : Business & Economics
File Size : 88. 13 MB
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The Future of Leadership Leadership is a relationship—but that relationship must change, say legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein. The vertical hierarchy, with its emphasis on formal, transactional relationships, professional distance, and all guidance coming from the top, is hopelessly inflexible and outdated. In a complex world, leadership must rely on high levels of trust and openness throughout the organization, and that can be achieved only by what they call personization and Level 2 relationships, which build the agility to make course corrections quickly. This book shows how such humble leadership has built effective cultures in a whole range of sectors: health care, government, the military, tech and innovation, and more.

The Courage Solution

Author : Mindy Mackenzie
ISBN : 9781626343313
Genre : Business & Economics
File Size : 72. 25 MB
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“Original and wise, this masterful book shows you how to build the honesty and authenticity today’s leaders need, and positions you for success.” - Marshall Goldsmith, author of #1 New York Times bestseller Triggers Are there things you’d like to change at your company? Have you found yourself wishing your boss would change? Or your peers? What about the team you lead? Everyone in the corporate world, from the CEO to the security guard out front, wants to change something about their company. That’s the human condition at work. Where you can get stuck, however, is thinking that things will improve when the “other guy” changes—and waiting for that to happen first. In The Courage Solution, author, speaker, and CEO advisor Mindy Mackenzie shows us that the conventional approach is wrong. You can’t wait for the “other guy” to change. For true change to occur and for companies to perform better, we must all embrace one simple truth: The only thing you can reliably change or control is yourself. With truth telling the commodity in shortest supply in corporate America today, The Courage Solution challenges business professionals of any level to take actions that are deceptively simple yet require vulnerability and courage. The result? Improved impact on the job, and increased happiness and fulfillment. Drawing on 20 years of demanding executive roles at global corporations, Mindy Mackenzie reveals sharply focused, quick-read strategies in four key areas: • Part 1, You First: Taking ownership and accountability to create a career and life you love. • Part 2, Lead Your Boss: Transforming your relationship with your boss. • Part 3, Lead Your Peers: Accelerating positive peer relationships to improve business results. • Part 4, Lead Your Team: Building the most effective teams and having fun while doing it. Whether you’re a seasoned leader or just starting out in your career, The Courage Solution will help you create instant, lasting change and achieve the success you desire at work.

Work Rules

Author : Laszlo Bock
ISBN : 9781455554805
Genre : Business & Economics
File Size : 87. 92 MB
Format : PDF, Docs
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NEW YORK TIMES BESTSELLERWALL STREET JOURNAL BESTSELLER The Globe and Mail Top Leadership and Management BookForbes Top Creative Leadership Book From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work-and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of WORK RULES!, a compelling and surprisingly playful manifesto that offers lessons including: Take away managers' power over employees Learn from your best employees-and your worst Hire only people who are smarter than you are, no matter how long it takes to find them Pay unfairly (it's more fair!) Don't trust your gut: Use data to predict and shape the future Default to open-be transparent and welcome feedback If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough. Drawing on the latest research in behavioral economics and a profound grasp of human psychology, WORK RULES! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands. WORK RULES! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.

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