mistreatment in the workplace prevention and resolution for managers and organizations

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Mistreatment In The Workplace

Author : Julie B. Olson-Buchanan
ISBN : 1444310801
Genre : Business & Economics
File Size : 89. 58 MB
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Integrating findings from research and practice in order to makepractical, evidence-based recommendations for preventing andaddressing systemic workplace mistreatment, this book: Focuses on the recursive effects of mistreatment inorganizations and how individual and organizational well-being canbe enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevantresearch from fragmented fields such as organizational psychology,labor relations and labor economics. Enables you to identify best practices for resolvingmistreatment occurrences, for creating a civil workforce, andpreventing recursive mistreatment.

The Oxford Handbook Of Conflict Management In Organizations

Author : William K. Roche
ISBN : 9780191624575
Genre : Business & Economics
File Size : 89. 6 MB
Format : PDF, ePub
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New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.

Organizational Behavior

Author : Don Hellriegel
ISBN : 9781439042250
Genre : Business & Economics
File Size : 73. 29 MB
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Equip your students with the skills to become effective, high performance managers in today’s business world as you provide a solid foundation in organizational behavior with this unique competency-based approach. Hellriegel/Slocum’s ORGANIZATIONAL BEHAVIOR, 13E has distilled the expertise of hundreds of leading managers from a variety of industries into seven core managerial competencies most important for professional and organizational success. Students have opportunities to assess and maximize their personal skills within the context of today’s organizational behavior as they master competencies in managing self, ethics, communication, diversity, across cultures, teams, and change. The authors apply their decades of experience in teaching, research, and OB consulting to establish a clear connection between organizational behavior theory and contemporary practice. This edition combines classic theory with contemporary research, emerging trends, and the most recent developments impacting business today. New text and video cases from organizations familiar to students and interactive exercises clearly demonstrate how effective leaders use the key competencies to lead more successfully. Give your students the foundation they need to become highly effective managers and successful leaders within the organizations of tomorrow. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Handbook Of Human Resource Management In Government

Author : Stephen E. Condrey
ISBN : 0470616091
Genre : Business & Economics
File Size : 67. 51 MB
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HANDBOOK OF HUMAN RESOURCE MANAGEMENT IN GOVERNMENT, THIRD EDITION The practice of public human resource management has evolved significantly in recent years due to increased outsourcing, privatization, and the diminution of public employee rights. This thoroughly revised and updated edition of the classic reference Handbook of Human Resource Management in Government offers authoritative, state-of-the-art information for public administrators and human resource professionals. The third edition features contributions from noted experts in the field, including Donald E. Klingner, Mary E. Guy, Jonathan P. West, Jeffrey L. Brudney, Montgomery Van Wart, J. J. Steven Ott, Norma M. Riccucci, and many more. Praise for the Handbook of Human Resource Management in Government "This third edition of the Handbook of Human Resource Management in Government is an essential resource for scholars, practitioners, and general readers in need of concise summaries of up-to-date, cutting-edge, public personnel administration research. No other handbook on the market more concisely, more comprehensively, more clearly synthesizes this vast, rapidly changing field that remains so vital to effective government performance." —RICHARD STILLMAN, editor-in-chief, Public Administration Review "The Handbook of Human Resource Management in Government comprehensively and seamlessly blends theory and practice. The result is a clear road map that can finally make HR a key player in helping the government meet the unprecedented challenges facing our nation, our states, and our communities." —BOB LAVIGNA, vice president, Research, Partnership for Public Service, Washington, DC "With each successive edition, Condrey's Handbook of Human Resource Management in Government becomes a more essential tool for graduate students who wish to improve their understanding of this field. Condrey's own expertise has enabled him to take contributions from leading experts in the field and shape them into a reader that is comprehensive, engaging, and authoritative." —DONALD E. KLINGNER, University of Colorado Distinguished Professor, School of Public Affairs, University of Colorado at Colorado Springs; former president, American Society for Public Administration; and fellow, National Academy of Public Administration

Using Industrial Organizational Psychology For The Greater Good

Author : Julie Olson-Buchanan
ISBN : 9781848729605
Genre : Psychology
File Size : 75. 25 MB
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This SIOP Organizational Frontiers volume will be one of the first to show how the field of Industrial Organizational psychology can help address societal concerns, and help focus research on the greater good of society. Contributions from worldwide experts showcase the power the IO community has to foster, promote and encourage pro social efforts. Also included will be commentary from an eminent group of IO psychologists who give invaluable insights into the history and the future of IO psychology . By presenting the prosocial contributions, from personal satisfaction and career commitment to organizational effectiveness to societal development, the imperative and easibility of using I-O psychology for the greater good becomes increasingly compelling.

Loss Prevention And Security Procedures

Author : Robert J. Fischer
ISBN : 0750696281
Genre : Business & Economics
File Size : 56. 76 MB
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This manual is intended to assist executive officers and loss prevention specialists in dealing with loss. While losses in an organization may originate from a variety of threats, including natural disasters, many assets are threatened by man, in the forms of violence, theft and fraud.

Prevention And Consultation

Author : A. Michael Dougherty
ISBN : 9781483307640
Genre : Social Science
File Size : 23. 30 MB
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This sixth book in the Prevention Practice Kit provides an introduction to evidence-based prevention in psychology. Counselors, psychologists and mental health workers in schools, government agencies, community settings, and in private practice are increasingly expected to select evidence-based practices and programs, and to document the effectiveness of the care they provide. The book addresses the types of questions that may be most pertinent to counselors, psychologists, and other mental health workers who are engaged in prevention and interested in understanding evidence-based programs.

Activities Of The Conference Resolutions Of The Council Of Ministers Of Transport And Reports Approved 2000

Author : European Conference of Ministers of Transport
ISBN : 9789282112885
Genre :
File Size : 28. 38 MB
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This publication describes the activities of the European Conference of Ministers of Transport during 2000 and sets out the Resolutions and Reports approved by the Council of Ministers of Transport during that year.

Multicultural Perspectives In Social Work Practice With Families 3rd Edition

Author : Elaine P. Congress, MSSW, DSW
ISBN : 9780826108302
Genre : Social Science
File Size : 77. 83 MB
Format : PDF, Kindle
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Multicultural Perspectives in Social Work Practice with Families is in its thirdedition and continues to expand the depth and breadth with which culturemay be understood and the impact of culture in working with families.Congress, Gonzalez, and their contributors have updated this text to includea focus on evidence-based practice, 10 additional chapters, revision of avaluable assessment tool, and a culturagram. This book clearly is an essentialresource for social workers committed to culturally sensitive practice."--Journal of Teaching in Social Work Encompassing the most current issues faced by multicultural families across the lifespan and the social workers who serve them, this popular textbook contains ten new chapters and provides content that has been significantly expanded throughout. These new and reconceived chapters offer professors and social work graduate students a broader and more comprehensive take on the key issues that arise when treating families from diverse cultural backgrounds and current, evidence-based models for assessment and treatment. New chapters include: Evidence-based models of care for ethnically-diverse families Practice with Asian-American families Practice with Native American and indigenous families Practice with Hispanic families Practice with Arab families Practice with adolescents Practice with families when there is risk of suicide Practice with families dealing with substance use and abuse Practice with families around health issues Legal issues with immigrants Contributors to the text are leaders in the field of multicultural issues that encompass a wide range of racial and ethnic populations. Updated case studies, vignettes, and statistical data illustrate the book's content.

New United Nations Entity For Women

Author : Luisa Blanchfield
ISBN : 9781437934502
Genre :
File Size : 68. 94 MB
Format : PDF
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Contents: (1) Why a New U.N. Entity for Women?; (2) Current U.N. System Efforts: Existing Gender Structure: U.N. Development Fund for Women; Div. for the Advancement of Women; Office of the Special Adviser on Gender Issues and Advance. of Women; Internat. Research and Training Inst. for the Advance. of Women; Findings of the High-Level Panel of System-Wide Coherence; Gen. Assembly Action and the Sec.-Gen¿s. Proposal; (3) Policy Issues: Funding; Governance; Relationship with Other U.N. Entities; In-Country Operational Capacity; Links to Civil Society; Review and Eval.; (4) Obama Admin. Position; (5) Congress. Role: The New Entity and U.S. Foreign Policy: Women¿s Rights or Human Rights?; U.S. Priorities. Resources, and Contributions.

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