manners that sell adding the polish that builds profits

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Manners That Sell

Author : Ramsey, Lydia
ISBN : 1455608327
Genre : Business & Economics
File Size : 58. 66 MB
Format : PDF, ePub
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Invaluable etiquette guidelines for today's business professionals. Now that technology is changing the way people do business, proper manners and etiquette have become more important than ever. In this comprehensive guide to mastering everything from professional relationships and correspondence to business attire and luncheons, the author demonstrates that interpersonal skills are as crucial to success as are innovative products and services. Covering topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business, the author offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.

The Girl S Guide To Being A Boss Without Being A Bitch

Author : Caitlin Friedman
ISBN : 9780767922852
Genre : Business & Economics
File Size : 31. 72 MB
Format : PDF, Docs
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Furnishes women with much-needed advice, inspiration, strategies, and guidelines on how to manage effectively, offering lessons in leadership training, team-building tactics, navigating office politics, delegation, and creating one's own corporate culture, along with quizzes, tips, checklists, exercises, and entertaining sidebars. Reprint. 30,000 first printing.

Business Networking And Sex

Author : Ivan Misner
ISBN : 9781613081686
Genre : Business & Economics
File Size : 82. 40 MB
Format : PDF, Docs
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It’s no surprise that communicating with the opposite sex can be tricky. Hidden in the glitches are often misleading assumptions about each gender that beg for help. Finally, help is here. Learn the secrets to accurately reading between the gender lines, and uncover a new edge for your business—the power to effectively talk business and successfully network with the opposite sex.


Author : Lynda Falkenstein
ISBN : PSU:000045480317
Genre : Business & Economics
File Size : 30. 75 MB
Format : PDF
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Franchise Times

Author :
ISBN : CORNELL:31924095738187
Genre : Franchises (Retail trade)
File Size : 44. 50 MB
Format : PDF, ePub, Mobi
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Cds Review

Author :
ISBN : NWU:35558004689713
Genre : Dentistry
File Size : 33. 48 MB
Format : PDF
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Exceptional Service Exceptional Profit

Author : Leonardo Inghilleri
ISBN : 9780814415399
Genre : Business & Economics
File Size : 66. 31 MB
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"Filled with treasure and big ideas, this book will help you become exceptional." - SETH GODIN In a tight market, your most powerful growth engine-and your best protection from competitive inroads-is this: put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand. In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty. Their anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe-from luxury giant BVLGARI to value-sensitive auto parts leader Carquest, and everywhere in between. Now, readers can take the techniques that minted money for these brands and apply them directly to their own businesses. As Ken Blanchard writes, "Leonardo and Micah's philosophies, rules, and winning examples of service excellence will make you want to implement their suggestions immediately in your own organization." Filled with detailed, behind-the-scenes examples, the book unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.

The Ladies Book Of Etiquette And Manual Of Politeness

Author : Florence Hartley
ISBN : NYPL:33433061705780
Genre : Etiquette
File Size : 73. 75 MB
Format : PDF
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The Ladies' Book of Etiquette, And Manual of Politeness: A Complete Handbook for the Use of the by Florence Hartley, first published in 1872, is a rare manuscript, the original residing in one of the great libraries of the world. This book is a reproduction of that original, which has been scanned and cleaned by state-of-the-art publishing tools for better readability and enhanced appreciation. Restoration Editors' mission is to bring long out of print manuscripts back to life. Some smudges, annotations or unclear text may still exist, due to permanent damage to the original work. We believe the literary significance of the text justifies offering this reproduction, allowing a new generation to appreciate it.

Kiplinger S Personal Finance

Author :
ISBN : PSU:000061849303
Genre : Finance, Personal
File Size : 53. 78 MB
Format : PDF, Mobi
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Hitchhikers Guide To Electronics In The 90s

Author : David Manners
ISBN : 9781483105253
Genre : Technology & Engineering
File Size : 68. 69 MB
Format : PDF, Mobi
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Hitchhikers Guide to Electronics in the ‘90s covers the advances in electronics in a historical context, the microchip technology, which is at the heart of all technological advances, and the major industrial electronics power houses. The book tackles what’s most interesting about electronics, such as the democratizing effects of technology, profits in electronics, and the importance of electronics, and then defines terminologies related to the componentry of the electronics industry. The text discusses the beneficiaries of electronics and the sectors of the electronics industry (i.e. computers, consumers, telecommunications, industrial, transportation, and military). The issues in chip technology including the importance of chips; vast cost of chip research and development and production; effect of erratic chip supplies on equipment companies; East/West imbalance in chip production; and the American and Japanese approaches to chip-making are also considered. The book concludes by describing the trends in electronics for the ‘90s, including the innovation, development, and rock-bottom cost of the technology. Students of electronics engineering and practicing electronics engineers will find this book useful.

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