manners that sell adding the polish that builds profits

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Manners That Sell

Author : Ramsey, Lydia
ISBN : 1455608327
Genre : Business & Economics
File Size : 64. 70 MB
Format : PDF, Mobi
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Invaluable etiquette guidelines for today's business professionals. Now that technology is changing the way people do business, proper manners and etiquette have become more important than ever. In this comprehensive guide to mastering everything from professional relationships and correspondence to business attire and luncheons, the author demonstrates that interpersonal skills are as crucial to success as are innovative products and services. Covering topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business, the author offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.

The Girl S Guide To Being A Boss Without Being A Bitch

Author : Caitlin Friedman
ISBN : 9780767922852
Genre : Business & Economics
File Size : 25. 68 MB
Format : PDF, Kindle
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Furnishes women with much-needed advice, inspiration, strategies, and guidelines on how to manage effectively, offering lessons in leadership training, team-building tactics, navigating office politics, delegation, and creating one's own corporate culture, along with quizzes, tips, checklists, exercises, and entertaining sidebars. Reprint. 30,000 first printing.

Business Networking And Sex

Author : Ivan Misner
ISBN : 9781613081686
Genre : Business & Economics
File Size : 79. 61 MB
Format : PDF, ePub, Docs
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It’s no surprise that communicating with the opposite sex can be tricky. Hidden in the glitches are often misleading assumptions about each gender that beg for help. Finally, help is here. Learn the secrets to accurately reading between the gender lines, and uncover a new edge for your business—the power to effectively talk business and successfully network with the opposite sex.

Nichecraft

Author : Lynda Falkenstein
ISBN : PSU:000045480317
Genre : Business & Economics
File Size : 41. 83 MB
Format : PDF
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Franchise Times

Author :
ISBN : CORNELL:31924095738187
Genre : Franchises (Retail trade)
File Size : 56. 96 MB
Format : PDF, Mobi
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Cds Review

Author :
ISBN : NWU:35558004689713
Genre : Dentistry
File Size : 58. 8 MB
Format : PDF, Kindle
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Exceptional Service Exceptional Profit

Author : Leonardo Inghilleri
ISBN : 9780814415399
Genre : Business & Economics
File Size : 88. 12 MB
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"Filled with treasure and big ideas, this book will help you become exceptional." - SETH GODIN In a tight market, your most powerful growth engine-and your best protection from competitive inroads-is this: put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand. In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty. Their anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe-from luxury giant BVLGARI to value-sensitive auto parts leader Carquest, and everywhere in between. Now, readers can take the techniques that minted money for these brands and apply them directly to their own businesses. As Ken Blanchard writes, "Leonardo and Micah's philosophies, rules, and winning examples of service excellence will make you want to implement their suggestions immediately in your own organization." Filled with detailed, behind-the-scenes examples, the book unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.

Kiplinger S Personal Finance

Author :
ISBN : PSU:000061849303
Genre : Finance, Personal
File Size : 82. 59 MB
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The Ladies Book Of Etiquette And Manual Of Politeness

Author : Florence Hartley
ISBN : NYPL:33433061705780
Genre : Etiquette
File Size : 62. 83 MB
Format : PDF, Mobi
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The Ladies' Book of Etiquette, And Manual of Politeness: A Complete Handbook for the Use of the by Florence Hartley, first published in 1872, is a rare manuscript, the original residing in one of the great libraries of the world. This book is a reproduction of that original, which has been scanned and cleaned by state-of-the-art publishing tools for better readability and enhanced appreciation. Restoration Editors' mission is to bring long out of print manuscripts back to life. Some smudges, annotations or unclear text may still exist, due to permanent damage to the original work. We believe the literary significance of the text justifies offering this reproduction, allowing a new generation to appreciate it.

Modern Manners

Author : Dorothea Johnson
ISBN : 9780770434113
Genre : Reference
File Size : 59. 86 MB
Format : PDF, ePub, Docs
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From the world-renowned etiquette expert and her granddaughter, Liv Tyler, an elegant guide to 21st-century manners and etiquette for professionals who want to be confident and successful in the business and social arenas. Developing good etiquette and manners is an important investment in your future. They allow you to feel at ease in any situation--and give you the polish and confidence to become a leader. Etiquette expert Dorothea Johnson's essential dos and don'ts address both 21st-century and classic questions, including: * acing job interviews * giving confident handshakes * making conversation * proper business attire and meeting protocol * e-mail etiquette, including what to post--or not--on social media * how to deal with rude cell phone users * conducting a meeting at a restaurant * attending business or social events * table manners With style, wit, and delightful commentary throughout from her granddaughter, Liv Tyler, on everything from being a good guest to finding a balance with technology, Modern Manners is the must-have guide to ensure your success. From the Hardcover edition.

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