collaborative approaches to resolving conflict

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Collaborative Approaches To Resolving Conflict

Author : Myra Warren Isenhart
ISBN : 9781452263533
Genre : Language Arts & Disciplines
File Size : 68. 91 MB
Format : PDF
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If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.

Beyond Dispute

Author : Peter J. Johnson
ISBN : MINN:31951P00375673C
Genre : Political Science
File Size : 62. 41 MB
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Renegotiating Health Care

Author : Leonard J. Marcus
ISBN : 1118021576
Genre : Medical
File Size : 43. 65 MB
Format : PDF, Kindle
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Renegotiating Health Care Since the first edition of Renegotiating Health Care was published in 1995, new treatments, technologies, business models, reimbursement methods, and regulations have tangibly transformed the substance of health care negotiation. This thoroughly revised and updated edition of Renegotiating Health Care offers a practical guide to negotiation and conflict resolution in the health care field. It explores why unresolved conflict can hamper any organization's ability to make timely, cost-effective decisions and implement new strategies. The book focuses on the complex interactions between those who deliver, receive, administer, and oversee health care. It defines negotiation techniques and conflict resolution approaches that can improve efficiency, quality of care, and patient safety. Renegotiating Health Care outlines strategies and methods to resolve the myriad thorny issues encompassing the health care enterprise. It should be required reading for students and professionals in health services management, clinicians, leaders, policy makers, and conflict resolution experts working in the health care field. Praise for Renegotiating Health Care "An outstanding book! I learned their principles of meta-leadership while at the CDC and continue to use them at ABC News. This book is a must for anyone in leadership: practical, intuitive, and priceless." —Richard E. Besser, MD, chief health and medical editor, ABC News "This book is a must-read to assist today's health professional navigate the ever-changing health care delivery system. Leadership will be the key to success." —Pat Ford-Roegner, RN, MSW, FAAN, senior health consultant and former CEO, American Academy of Nursing

Getting To Resolution

Author : Stewart Levine
ISBN : 9781605095806
Genre : Business & Economics
File Size : 86. 96 MB
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Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.

Making Collaboration Work

Author : Julia M. Wondolleck
ISBN : 9781597262002
Genre : Nature
File Size : 69. 3 MB
Format : PDF, ePub, Mobi
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Across the United States, diverse groups are turning away from confrontation and toward collaboration in an attempt to tackle some of our nation's most intractable environmental problems. Government agencies, community groups, businesses, and private individuals have begun working together to solve common problems, resolve conflicts, and develop forward-thinking strategies for moving in a more sustainable direction.Making Collaboration Work examines those promising efforts. With a decade of research behind them, the authors offer an invaluable set of lessons on the role of collaboration in natural resource management and how to make it work. The book: explains why collaboration is an essential component of resource management describes barriers that must be understood and overcome presents eight themes that characterize successful efforts details the specific ways that groups can use those themes to achieve success provides advice on how to ensure accountability Drawing on lessons from nearly two hundred cases from around the country, the authors describe the experience in practical terms and offer specific advice for agencies and individuals interested in pursuing a collaborative approach. The images of success offered can provide ideas to those mired in traditional management styles and empower those seeking new approaches. While many of the examples involve natural resource professionals, the lessons hold true in a variety of public policy settings including public health, social services, and environmental protection, among others.Making Collaboration Work will be an invaluable source of ideas and inspiration for policy makers, managers and staff of government agencies and nongovernmental organizations, and community groups searching for more productive modes of interaction.

Students Resolving Conflict

Author : Richard Cohen
ISBN : 9781596470521
Genre : Education
File Size : 48. 2 MB
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Written by the cofounder of School Mediation Associates, this definitive book explains step by step how to use an effective and research-based method for teaching conflict resolution: peer mediation. The comprehensive guide covers designing, implementing, and operating a successful program and includes sample mediation session transcripts, 12 conflict resolution lessons to facilitate teaching students, and reproducible forms for teacher/student orientation. Index. Appendixes. Bibliography. Good Year Books. 263 pages.

Personal Conflict Management

Author : Suzanne Mccorkle
ISBN : 9781315453798
Genre : Language Arts & Disciplines
File Size : 47. 75 MB
Format : PDF
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Personal Conflict Management, 2nd edition details the common causes of conflict, showcases the theories that explain why conflict happens, presents strategies for managing conflict, and invites consideration of the risks of leaving conflict unsettled. This book also explores how gender, race, culture, generation, power, emotional intelligence, and trust affect how individuals perceive conflict and choose conflict tactics. Detailed attention is given to the role of listening and both competitive and cooperative negotiation tactics. Separate chapters explain how to deal with bullies and conflict via social media. The volume caps off its investigation of interpersonal conflict with chapters that: provide tools to analyze one’s conflicts and better choose strategic responses; examine the role of anger and apology during conflict; explore mediation technique; and evaluate how conflict occurs in different situations such as family, intimacy, work, and social media.

Win At Work

Author : Diane Katz
ISBN : 0470599170
Genre : Business & Economics
File Size : 34. 50 MB
Format : PDF, Docs
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Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattanded, can stop you in your tracks. Win at Work! also helps those of us who are uncomfortable with conflict, giving them tools for solving problems in a nonconfrontational manner. This essential guide Offers a proven step-by-step process for conflict resolution Deals with complex business questions about independence, moral values, face-saving, goal-setting, and leadership Provides easy language for talking through problems and reaching a relatively painless outcome Putting aside simple band-aid solutions, Win at Work! is your proven resource for the kind of long-term team-building that ultimately makes the difference in business and organizational success.

Breaking The Cycle

Author : George F. Blackall
ISBN : 1934465186
Genre : Medical
File Size : 47. 29 MB
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This new title from ACP Press focus on the impasses that doctors encounter with their patients and how changes in the physicians thinking can help improve challenging interactions with patients and their families.

Getting To Yes

Author : Roger Fisher
ISBN : 1101539542
Genre : Business & Economics
File Size : 85. 43 MB
Format : PDF, Kindle
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The key text on problem-solving negotiation-updated and revised Since its original publication nearly thirty years ago, Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken. From the Trade Paperback edition.

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