building successful online communities evidence based social design mit press

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Building Successful Online Communities

Author : Robert E. Kraut
ISBN : 9780262297394
Genre : Social Science
File Size : 65. 72 MB
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Online communities are among the most popular destinations on the Internet, but not all online communities are equally successful. For every flourishing Facebook, there is a moribund Friendster -- not to mention the scores of smaller social networking sites that never attracted enough members to be viable. This book offers lessons from theory and empirical research in the social sciences that can help improve the design of online communities.The authors draw on the literature in psychology, economics, and other social sciences, as well as their own research, translating general findings into useful design claims. They explain, for example, how to encourage information contributions based on the theory of public goods, and how to build members' commitment based on theories of interpersonal bond formation. For each design claim, they offer supporting evidence from theory, experiments, or observational studies.

Alternate Reality Games And The Cusp Of Digital Gameplay

Author : Antero Garcia
ISBN : 9781501316265
Genre : Games & Activities
File Size : 53. 97 MB
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Alternate Reality Games (ARGs) challenge what players understand as “real.” Alternate Reality Games and the Cusp of Digital Gameplay is the first collection to explore and define the possibilities of ARGs. Though prominent examples have existed for more than two decades, only recently have ARGs come to the prominence as a unique and highly visible digital game genre. Adopting many of the same strategies as online video games, ARGs blur the distinction between real and fictional. With ARGs continuing to be an important and blurred space between digital and physical gameplay, this volume offers clear analysis of game design, implementation, and ramifications for game studies. Divided into three distinct sections, the contributions include first hand accounts by leading ARG creators, scholarly analysis of the meaning behind ARGs, and explorations of how ARGs are extending digital tools for analysis. By balancing the voices of designers, players, and researchers, this collection highlights how the Alternate Reality Game genre is transforming the ways we play and interact today.

Custodians Of The Internet

Author : Tarleton Gillespie
ISBN : 9780300235029
Genre : Computers
File Size : 85. 64 MB
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A revealing and gripping investigation into how social media platforms police what we post online—and the large societal impact of these decisions Most users want their Twitter feed, Facebook page, and YouTube comments to be free of harassment and porn. Whether faced with “fake news” or livestreamed violence, “content moderators”—who censor or promote user†‘posted content—have never been more important. This is especially true when the tools that social media platforms use to curb trolling, ban hate speech, and censor pornography can also silence the speech you need to hear. In this revealing and nuanced exploration, award†‘winning sociologist and cultural observer Tarleton Gillespie provides an overview of current social media practices and explains the underlying rationales for how, when, and why these policies are enforced. In doing so, Gillespie highlights that content moderation receives too little public scrutiny even as it is shapes social norms and creates consequences for public discourse, cultural production, and the fabric of society. Based on interviews with content moderators, creators, and consumers, this accessible, timely book is a must†‘read for anyone who’s ever clicked “like” or “retweet.”

Practice And Progress In Social Design And Sustainability

Author : Siu, Kin Wai Michael
ISBN : 9781522541844
Genre : Business & Economics
File Size : 29. 59 MB
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Designers provide creative solutions for user problems and identify the needs of users in a given environment. However, it is often difficult to understand the social design of a product or service. Practice and Progress in Social Design and Sustainability is a critical scholarly resource that provides groundbreaking research on social contributions to design. Featuring coverage on a broad range of topics such as rural sustainability, ecological farmhouse designs, and community public spaces, this book is geared towards architects, designers, program planners, entrepreneurs, and engineers seeking information about design for resolving social issues.

The Customer Service Solution Managing Emotions Trust And Control To Win Your Customer S Business

Author : Sriram Dasu
ISBN : 9780071809931
Genre : Business & Economics
File Size : 35. 28 MB
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This deep look into customer psychology gives managers the insight they need to drive profitability by dramatically improving the customer experience Reveals how executives and managers in any industry can reevaluate the company's approach to customer service, better influence customer perceptions, and transform service delivery The authors base their findings on behavioral science research first published in Harvard Business Review and the MIT Sloan Management Review Chase is the author of the bestselling textbook Operations and Supply Chain Management, which has sold more than one million copies

Diversity In College Classrooms

Author : Ann M. Johns
ISBN : 0472089447
Genre : Education
File Size : 44. 61 MB
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These essays guide teachers to understanding and acknowledging the complexities of today's college students and offer real world solutions. With the varied approaches and purposes of the chapters, diversity -- much like in the real world -- here is broadly defined and not neatly categorized. All of the contributors are from San Diego State University, a place whose work on linked communities is well known. These diverse contributors have written about their own lives, work, and experiences inside the classroom.

Literacy Technology And Diversity

Author : Jim Cummins
ISBN : 020538935X
Genre : Education
File Size : 42. 44 MB
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Authored by some of the most inspirational researchers in the field, Literacy, Technology, and Diversity: Teaching for Success in Changing Times provides a research-based blueprint for implementing pedagogical approaches that promote literacy engagement among low-income and minority students. Extensive case studies of classroom practice document how student diversity and technology can become catalysts for deeper learning. Instead of just pinpointing limitations in today's educational system, Jim Cummins, Kristin Brown and Dennis Sayers move beyond critique and provide powerful action plans to help you in your classroom.


Author :
ISBN : CORNELL:31924092750987
Genre : Surveying
File Size : 52. 52 MB
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Making A Difference

ISBN : 0805861742
Genre : Education
File Size : 61. 74 MB
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Library Literature Information Science

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ISBN : UOM:39015079664663
Genre : Information science
File Size : 73. 67 MB
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An index to library and information science literature.

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