blind sided homicide where it is least expected

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Blind Sided

Author : Gregory K. Moffatt
ISBN : 0275969290
Genre : Business & Economics
File Size : 45. 77 MB
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Details early warning signs that are often overlooked during risk assessment by looking at homicides undertaken by the historically non-violent offender.

Anger In The Air

Author : Joyce A. Hunter
ISBN : 9781317181064
Genre : Psychology
File Size : 90. 96 MB
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The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the needs of 21st Century passengers. The quality of services that airline customers expect and the propensity toward air rage needs to be understood. Undoubtedly, some passengers are prone to air rage by factors in no way related to customer service. However, a better understanding of the customer's perception of service and airlines' offerings is one way of addressing the air rage crisis, combating the contributing factors long before they conspire to provoke a damaging incidence. Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? The book addresses these key issues in five stages: 1.

American Mass Murderers

Author : Valrie Plaza
ISBN : 9781312961401
Genre : Reference
File Size : 20. 49 MB
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American Mass Murderers collects nearly 700 pages of information about the most notorious killers in America, as well as some of the lesser-known murderers.

Murder Made In Italy

Author : Ellen Nerenberg
ISBN : 9780253223098
Genre : Social Science
File Size : 78. 31 MB
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The conviction in an Italian court of Amanda Knox, an American student accused of murder, once more drew attention to crime and punishment in Italy. Looking at media coverage of three earlier, very prominent murder cases, Murder Made in Italy explores the cultural issues raised by the murders and how they reflect developments in Italian civil society over the past 20 years. Providing detailed descriptions of each murder, investigation, and court case, Ellen Nerenberg addresses the perception of lawlessness in Italy, the country's geography of crime, its welfare state and savage youth culture, and the generalized fear for public safety among the Italian population. Nerenberg examines the fictional and nonfictional representations of these crimes through the lenses of moral panic, media spectacle, true crime writing, and the abject body.

Criminal Justice Review

Author :
ISBN : UCAL:B5075755
Genre : Law
File Size : 65. 26 MB
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Library Journal

Author :
ISBN : IND:30000075144802
Genre : Libraries
File Size : 89. 45 MB
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Threat Assessment And Management Strategies

Author : Frederick S. Calhoun
ISBN : 1420087312
Genre : Business & Economics
File Size : 62. 83 MB
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Through actual case studies and case analyses, this volume explains the best practices for assessing problem individuals and recommends the optimal protective response and management strategy. The authors provide key indicators of hunters and howlers, comparing and contrasting their behaviors and motivations.

Criminal Justice Newsletter

Author :
ISBN : IND:30000085310575
Genre : Criminal justice, Administration of
File Size : 20. 89 MB
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Books In Print

Author :
ISBN : UOM:39015049090825
Genre : American literature
File Size : 88. 50 MB
Format : PDF
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Books in print is the major source of information on books currently published and in print in the United States. The database provides the record of forthcoming books, books in-print, and books out-of-print.

Book Review Index 2001

Author : Dana Ferguson
ISBN : 078763543X
Genre :
File Size : 28. 40 MB
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