a practical guide to enrollment and retention management in higher education

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A Practical Guide To Enrollment And Retention Management In Higher Education

Author : Marguerite J. Dennis
ISBN : 0897895916
Genre : Education
File Size : 21. 25 MB
Format : PDF
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This book offers practical advice to higher education administrators on how to develop and implement effective and efficient enrollment and retention management programs. The book offers over 500 suggestions and is the first practical guide to combine both enrollment and retention management. Dennis's book will challenge campus administrators to re-think how they conduct business on their compuses and why it is important to treat students as valued customers.

Handbook Of Strategic Enrollment Management

Author : Don Hossler
ISBN : 9781118819487
Genre : Education
File Size : 26. 41 MB
Format : PDF, ePub, Mobi
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Creating A Service Culture In Higher Education Administration

Author : Mario C. Martinez
ISBN : 9781620360057
Genre : Education
File Size : 48. 49 MB
Format : PDF, Docs
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"Customer service in Higher Ed is particularly complex. However, this book simplifies it and provides specific direction. Learn how to stop the incoming calls to the president and provide excellent Higher Ed-centric customer service. The answers are here." --Luke D. Schultheis, Vice Provost for Strategic Enrollment Management , Virginia Commonwealth University "This is a blueprint for excellence in Higher Education. The authors link theory to practice by providing clear examples of how to improve service at your institution. The book paves the way for cross-departmental teams to produce better student-centered outcomes!" --Jeffrey P. Levine, M.Ed., Director of Admissions , Manor College, Jenkintown, PA Service delivery is part and parcel of every higher education professional's job, both to improve service to students and to each other as "internal customers". Until now higher education professionals have had to rely on books and training designed for the business sector. This book is the first to specifically address the needs of higher education professionals across a wide range of administrative functions within this environment. It is designed for administrative staff and management, ranging from professionals working in centralized functions such as student affairs and enrollment management to those working as advisors or in career centers, whether in community colleges, four-year institutions, or for-profit institutions. Creating a Service Culture in Higher Education Administration is a complementary book to the online customer service and management training resources at softskillspros.com

A Practical Guide To Enrollment And Retention Management In Higher Education

Author : Marguerite J. Dennis
ISBN : UOM:39015040113113
Genre : Education
File Size : 45. 64 MB
Format : PDF, ePub, Mobi
Download : 261
Read : 459

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This book offers practical advice to higher education administrators on how to develop and implement effective and efficient enrollment and retention management programs. The book offers over 500 suggestions and is the first practical guide to combine both enrollment and retention management. Dennis's book will challenge campus administrators to re-think how they conduct business on their compuses and why it is important to treat students as valued customers.

Shaping Higher Education S Future

Author : Arthur Levine
ISBN : UOM:39015015515060
Genre : Education
File Size : 87. 99 MB
Format : PDF, Mobi
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Shaping Higher Education's Future presents, in nine original chapters, comprehensive, expert analyses of important trends and shifts in the major population groups comprising today's and tomorrow's college students--and provides higher education leaders and administrators with specific recommendations for meeting the needs of diverse students through the next decade.

Handbook Of Strategic Enrollment Management

Author : Don Hossler
ISBN : 9781118819487
Genre : Education
File Size : 40. 48 MB
Format : PDF, ePub
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Read : 1199

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Measuring Noncognitive Variables

Author : William Sedlacek
ISBN : 9781620362587
Genre : Education
File Size : 64. 93 MB
Format : PDF, ePub
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Measuring Noncognitive Variables: Improving Admissions, Success, and Retention for Underrepresented Students is written for admissions professionals, counselors, faculty and advisers who admit, teach, or work with students during the admissions process and post-enrollment period. It brings together theory, research and practice related to noncognitive variables in a practical way by using assessment methods provided at no cost. Noncognitive variables have been shown to correlate with the academic success of students of all races, cultures, and backgrounds. Noncognitive variables include personal and social dimensions, adjustment, motivation, and student perceptions, rather than the traditional verbal and quantitative areas (often called cognitive) typically measured by standardized tests. Key Features include: * Models that raise concepts related to innovation, diversity and racism in proactive ways * Examples of admission and post-enrollment applications that show how schools and programs can use noncognitive variables in a variety of ways * Additional examples from foundations, professional associations, and K-12 programs * An overview of the limitations of traditional assessment methods such as admission tests, grades, and courses taken Education professionals involved in the admissions process will find this guide effectively informs their practice. This guide is also appropriate as a textbook in a range of courses offered in Higher Education and Student Affairs Masters and PhD programs.

Strategic Enrollment Management

Author : Bob Bontrager
ISBN : 1578581001
Genre : College attendance
File Size : 80. 33 MB
Format : PDF
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Increasing Persistence

Author : Wesley R. Habley
ISBN : 9780470888438
Genre : Education
File Size : 45. 7 MB
Format : PDF, Docs
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Increasing Persistence "Of all the books addressing the puzzle of student success and persistence, I found this one to be the most helpful and believe it will be extremely useful to faculty and staff attempting to promote student success. The authors solidly ground their work in empirical research, and do a brilliant job providing both an overview of the relevant literature as well as research-based recommendations for intervention." —Gail Hackett, Ph.D., provost and executive vice chancellor for academic affairs; professor, counseling and educational psychology, University of Missouri, Kansas City Research indicates that approximately forty percent of all college students never earn a degree anywhere, any time in their lives. This fact has not changed since the middle of the 20th century. Written for practitioners and those who lead retention and persistence initiatives at both the institutional and public policy levels, Increasing Persistence offers a compendium on college student persistence that integrates concept, theory, and research with successful practice. It is anchored by the ACT's What Works in Student Retention (WWISR) survey of 1,100 colleges and universities, an important resource that contains insights on the causes of attrition and identifies retention interventions that are most likely to enhance student persistence. The authors focus on three essential conditions for student success: students must learn; students must be motivated, committed, engaged, and self-regulating; and students must connect with educational programs consistent with their interests and abilities. The authors offer a detailed discussion of the four interventions that research shows are the most effective for helping students persist and succeed: assessment and course placement, developmental education initiatives, academic advising, and student transition programming. Finally, they urge broadening the current retention construct, providing guidance to policy makers, campus leaders, and individuals on the contributions they can make to student success.

How To Run A College

Author : Brian C. Mitchell
ISBN : 9781421424774
Genre : Education
File Size : 48. 80 MB
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Rejecting the notion that American colleges are holdovers from a bygone time, How to Run a College shows instead that they are centers of experimentation and innovation that heavily influence higher education not only in the United States but worldwide.

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